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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Zen pack rewards not working

kittendkittend Member Posts: 22 Arc User
in Bug Reports (PC)
I purchased 25USD worth of Zen for vip 3 months bundle and i never got the bonus for the zen pack the wards and mount insignia for spending. I checked rewards agent nothing there? RIP any idea

Comments

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    edited September 2020
    There are 2 claim agents. Did you check them both? The 2nd one is "Charge Promotion Agent".
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • kittendkittend Member Posts: 22 Arc User
    plasticbat said:

    There are 2 claim agents. Did you check them both? The 2nd one is "Charge Promotion Agent".

    Yes i did check both of them the 1 close to the weekly quest giver and the 1 close to the dragon quests in protectors

  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    I guess you will have to submit a support ticket.
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
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