I reported a mail bug on the 16th. No one can send more than 33 characters,
@plasticbat figured it out.
If you send an item and type up any lengthy sentence about why or how the item(s) should be put to use, the message and items will not be sent. On the 20th Julia replied, "I'll pass this along. Thanks!" then the mail worked the night of the late maintenance. Then it broke again. For over a week and no written mail can be sent more than 33 letters long.
Shock and TheoryI told some people the mail is broken in chat and they didn't believe me.
They refuted it! They wouldn't believe me as I told them. So this is my theory; if no one but a scant few players notices, will having a mail system matter to players at all? Should we just tell the database admins to go ahead and pull the plug on the current mail system? If none or few use more than 33 characters in mail at a time, maybe the system is just too big and should be scaled back. If you don't sit up and take notice, maybe you can do more with less. Maybe you will get on in the future and find only 3 slots to send those items. Maybe you will want to buy more shared bank slots, I know many of us store temporary items in mail. Something for all of you to ponder. Mail bug or testing the water?
Comments
ME: I see the mail is broken again.
Player A: When did it break?
ME: It has been broken for over a week, I noticed it the 16th and it only worked for 1 day and broke again.
Player B: No it works, just sent myself something.
ME: No send a letter with more content.
Player A: It is working, just you.
(mail icon lights up)
Player B sent mail with small item and "?" in the body.
ME: I am not talking about the items, you cannot send more than 33 characters in the body.
(mail icon lights up)
Player B sends mail with message, "no works fine just you"
As you can see, at this point, I ponder if we will end up with tiny mail blurbs like XB1 and PS4 players use?? That would be horrible!
"1234567890123456789012345678901234", fails (as I don't receive this email).
"123456789012345678901234567890123456789012345", fails (as I don't receive this email).
When it fails, there is no error message.
Do all these work for you?
0123456789012345678901234567891234, will not send
012345678901234567890123456789123, send and receive.
This first came to my attention when I was assisting new players with both information and items. I thought they were getting the information and I was just having to resend the items. Now I realize, they got items and none of the information. That was about the 14th or about that time. Later on the 20th, when I was sending information strings (notes) to myself about my 8 characters "To Do List", was when I thought the mail was censoring my messages.
Llorna Zorg: I just arrived no CV or KoS on #2 yet.
Player#1: still none on 1
Player#2: still nothing on 2
Llorna Zorg: thanks, I will just get my 100 kills finished while we wait.
Llorna Zorg: Is everyone aware the mail has been broken for 2 weeks now?
Player#3: why is mail broken? working perfectly fine for me
Player#4: Yes tell us more about the mail
Llorna Zorg: Try sending yourself any message larger than 33 characters long.
Player#3: erm, why would you want to send yourself a long HAMSTER letter via email?
Llorna Zorg: Basically they will get rid of the mail system since you don't use it, you won't miss it?
Player#5: +Bhe
Player#1: still no BHE on 1
Llorna Zorg: #2 is clear also
Player#3: uhh what? That makes no sense
Llorna Zorg: Sure it does, you use it as a bank, they SELL bank slots you know.
Player#3: If the mail was truly broken, I'd think more people would notice.
Player#5: +Bhe
Llorna Zorg: Mail has been broken for 2 weeks READ the forums
Player#3: I don't need to read that it's broken, it's working perfectly fine for me.
Llorna Zorg: I took all my "stuff" I had stored in mail just in case.
This attitude is why things get nerfed and no one cares to take notice until the hammer falls.
2. I don't see you post about the lack of rewards in Zariel with such click baits.. Or class balance, or that people couldn't leave or join alliances up until last patch. Where are the angry posts about the game logs not escaping quote marks correctly? Where are the angry posts about those powers that have new line char in their name and break the log? What about MotD not working in custom channels since the start, 7 years? And so is the mute option in very large channels.
"This attitude is why things get nerfed and no one cares to take notice until the hammer falls. "
This is hypocrisy, why because you care about something everyone else should, while when it's the other way, you do as everyone.
Everyone want things they care about to be fixed, nothing will change that, especially not bothering random players in random zones and posting their conversations as an example. especially those with Fallacies in them, in this case "slippery slope".
https://owl.purdue.edu/owl/general_writing/academic_writing/logic_in_argumentative_writing/fallacies.html
If we ban Hummers because they are bad for the environment eventually the government will ban all cars, so we should not ban Hummers.
In this example, the author is equating banning Hummers with banning all cars, which is not the same thing.
Yes of course, I want the mail fixed. When I am playing and helping others with detailed instructions, I would like the mail system back on track and usable. Thank you.
While it is a bug without feedback (there is no "mail received") , still If people didn't notice this bug for weeks, shouldn't this tell you that this is not something that as widely used as you assume?
As a guild leader in a guild with 2 leaders we often use mails to communicate stuff to each other, most of the time its not important stuff like "I'm going camping for a week, bla bla bla bla.", but sometimes its more important stuff and this is a real problem if that gets missed because of this HAMSTER bug.
Just tested it myself and can confirm the bug, so I will inform all my guild members about this.
Guild Leader
Neverwinter SOLO Alliance
The fact is, more than two weeks ago I sent a player some companion items explaining; These items are found in Stardock the hidden module 17 at the end of Undermountain. I could have sold the 3 items on the AH but I am gifting them to you to help get your companion up to speed. There are epic (purple) versions of these items in the expeditions. I think the letter was a bit more detailed than that, but you get the general idea.
Just that message and the 3 items. It appeared as if the letter sent (no error message) and I left to do my banking. Moments later, I see the items still in inventory. So I send them again with; Looks like I forgot something... I receive back, tyty in chat.
However as you and I can see now, that unknown subject has no idea why I sent those, where to get them, other than I am just a generous person. Lesson completely lost!
Any fool can know. The point is to understand. ~~~ Albert Einstein
The topic about the actual bug/glitch is posted in the bugs section of this forum and Julia has responded to it twice. I was truly shocked by a large amount of players in game are completely in the dark, yet others bury their heads in the sand like the proverbial ostrich. This is the reason for this Feedback thread. I do appreciate the response, but I want to make it clear that I don't get paid a penny every time someone clicks this thread. The first time I was made aware, of what I had done was @greenwirez#3409 with I smell a trap. I thought that was funny. While he got a chuckle, I guess some don't care for this title. Any forum moderate is more than welcome to change it to something else. Just as long as it follows the topic of my overwhelming dismay of players who refute any facts given to them in chat. I don't believe it should be renamed "Unicorns and Rainbows are Fun, Fun, Happy!" \o/
If I didn't try to send myself the same text I would have thought her to be ignoring me
Well... maybe she is. Hard to tell!