test content
Logo
What is the Arc Client?
Install Arc
[PC] Darkened Storyteller's Journal showing all 0/1 chapters when I maxed it out during ToO Event
demetriuscreel
Member Posts: 2 Arc User
Hi,
as the title say I'm having issue with the artifact "Darkened Storyteller's Journal".
I got all the chapters duriing the last Tales of Old event, maxed out every single Journal.
I submitted a ticket, here's a copy-paste of it:
demetriuscreel
May 19, 2020, 1:17:17 PM PDT
As title is saying this journal is showing all page (chapters) as missing but I grinded every single one during the Tales of Old Event.
It's not just a tooltip bug, because I tried to use the artifact and it does not create any of the buffs.
and this is the reply I got:
Mavis (Arc Games)
May 21, 2020, 10:34:18 AM PDT
Hello there!
Thank you for contacting us.
I am sorry for the delay in response due to the high volume of support tickets being sent to us by our players through the system. I've read your message and i see that you're having issues with the "A Tale" pages in your Artifact. I'd be glad to look into this! Upon checking your character's logs, it appears that the pages are still intact in it. After restarting the game, does the issue still persists? If it still does, it may possibly be a display bug that our development team needs to look into. The best thing that I could do for you at the moment is to suggest you directly submit a bug report. https://www.arcgames.com/en/forums/neverwinter#/categories/bug-reports-pc
I understand that this may be quite disappointing. The information it contains will help the Development team in conducting the investigation. You can check out our news page for further updates. https://www.arcgames.com/en/games/neverwinter/news/index
Should you have trouble posting on the forums, you can contact them directly by sending an email to Community@crypticstudios.com. Please make sure to include as many details as possible about the forum issue you have encountered when emailing them.
Again, I am sorry for the inconvenience this may have caused you. If you need help with anything else, let me know and I'll gladly assist you. Have a nice day!
Regards,
GM Mavis
Game Master
---------------------------------
As GM Mavis suggested, here I am posting the problem in this section.
I wanna add that I've tried restarting the game several times, changed loadouts, unequipped the Artifact and everything I could've done. Nothing is working.
Help me Neverwinter-Forum-BugReports Section, you're my only hope!
Thanks in adavance,
Davide AKA Demetrius
as the title say I'm having issue with the artifact "Darkened Storyteller's Journal".
I got all the chapters duriing the last Tales of Old event, maxed out every single Journal.
I submitted a ticket, here's a copy-paste of it:
demetriuscreel
May 19, 2020, 1:17:17 PM PDT
As title is saying this journal is showing all page (chapters) as missing but I grinded every single one during the Tales of Old Event.
It's not just a tooltip bug, because I tried to use the artifact and it does not create any of the buffs.
and this is the reply I got:
Mavis (Arc Games)
May 21, 2020, 10:34:18 AM PDT
Hello there!
Thank you for contacting us.
I am sorry for the delay in response due to the high volume of support tickets being sent to us by our players through the system. I've read your message and i see that you're having issues with the "A Tale" pages in your Artifact. I'd be glad to look into this! Upon checking your character's logs, it appears that the pages are still intact in it. After restarting the game, does the issue still persists? If it still does, it may possibly be a display bug that our development team needs to look into. The best thing that I could do for you at the moment is to suggest you directly submit a bug report. https://www.arcgames.com/en/forums/neverwinter#/categories/bug-reports-pc
I understand that this may be quite disappointing. The information it contains will help the Development team in conducting the investigation. You can check out our news page for further updates. https://www.arcgames.com/en/games/neverwinter/news/index
Should you have trouble posting on the forums, you can contact them directly by sending an email to Community@crypticstudios.com. Please make sure to include as many details as possible about the forum issue you have encountered when emailing them.
Again, I am sorry for the inconvenience this may have caused you. If you need help with anything else, let me know and I'll gladly assist you. Have a nice day!
Regards,
GM Mavis
Game Master
---------------------------------
As GM Mavis suggested, here I am posting the problem in this section.
I wanna add that I've tried restarting the game several times, changed loadouts, unequipped the Artifact and everything I could've done. Nothing is working.
Help me Neverwinter-Forum-BugReports Section, you're my only hope!
Thanks in adavance,
Davide AKA Demetrius
0