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Forums > Home› Neverwinter Discussion › Bug Reports (PlayStation®4)

Account wide mount bug

dragconius#0519 dragconius
dragconius#0519
 Member Posts: 12 Arc User
in Bug Reports (PlayStation®4)
I've been a long time member. I stopped playing for two years because of all the bugs my account encountered; such as no loot drops ever for like a month. Most of them have been fixed.

Now I have a mount bug. None of my mounts give any stats, bonuses (from equip or insignias), or movement speed. All my mounts read as my old common mount, including my two epics. However the mounts on my alts worked until I equipped an insignia.

I love the game that's why I keep coming back. Just once I would like to experience the game as everyone else.

Thank you all for any help in this matter. It would really mean a lot to me.
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Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    Can you share a screenshot of your mount tab of your character sheet please?
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • dragconius#0519 dragconius
    dragconius#0519
         Member Posts: 12 Arc User
    My main that has this problem is Galiatha. My alt is Crya Storm. Ps4 ID is Dragconius.

    How do I add screenshots?
  • dragconius#0519 dragconius
    dragconius#0519
         Member Posts: 12 Arc User
    I do not have a url for my pictures. They are on my phone
  • joe7777joe7777 Member Posts: 509 Arc User
    If you have a Twitter or Facebook you can take an in-game screenshot, upload it to one of those, then grab the url for it from there and post it here.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    joe7777 said:

    If you have a Twitter or Facebook you can take an in-game screenshot, upload it to one of those, then grab the url for it from there and post it here.

    or imgur.com will work too.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • dragconius#0519 dragconius
    dragconius#0519
         Member Posts: 12 Arc User
    http://imgur.com/gallery/Ywi5se6
  • dragconius#0519 dragconius
    dragconius#0519
         Member Posts: 12 Arc User
    Is that right? I'm so confused... Never done this before...
  • joe7777joe7777 Member Posts: 509 Arc User
    Did you try unequipping the equip and movement powers and re-equipping them? Same for Insignias if they aren't working.
  • micky1p00micky1p00 Member, NW M9 Playtest Posts: 3,594 Arc User
    Those parts with mount powers and speed are not a stats display. They do not change as you select a different mount.
    Those are selection buttons. Navigate to them and change the stats and speed.

    The mount visual is decoupled from the bonuses you can select.
  • dragconius#0519 dragconius
    dragconius#0519
         Member Posts: 12 Arc User
    Thank you all so much. I feel dumb now lol. Thank you!
  • kungskabb#9290 kungskabb
    kungskabb#9290
         Member Posts: 61 Arc User
    Not your fault, this game is pretty bad at conveying info.
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