This looks like the bug caused by the Summer Festival. It has never been fixed, so the bug is going to occur again this July, affecting even more people.
The same issue here on the PS4. I have three characters which were affected but not the rest. I am missing one artisan in Jewelry in two characters and missing one artisan in Armorsmithing in the third. My 3 characters are of different classes and I don't see what the cause might be other than what others have posted in regards to the Summer Festival.
I'm hoping the Developers are tracking this issue and we can hopefully receive an update.
I'm also missing artisans on several of my toons. Missing artisans are different professions and I don't know why, but the same artisans work properly on other toons that have the same ones...
wizard is missing Treylo Grassmantle, a tailor rogue is missing Killaj Harram, an alchemist barbarian is missing Junne Nightbloom, an artificer
These artists show up as available for crafting tasks, but are not displayed in the Manage Artisans display, meaning I cannot compare or dismiss them when new artisans apply.
I've noticed this on multiple characters, but only AFTER the Summer Festival. Seems that a random Artisan is being "hidden" in the "Manage Artisans" screen, although the number of Artisans I have for each profession is shown correctly, it's just that one Artisan isn't being displayed. I'm also able to recruit another Artisan even though the character is already at the limit of recruited Artisans!
Over a year since this bug first appeared and still Cryptic hasn't fixed it nor offered any actual comment or response about it!
Playing STO since August 2010
Playing Neverwinter since July 2014
Comments
I'm hoping the Developers are tracking this issue and we can hopefully receive an update.
@skingdev
- in umbra igitur pugnabimus!
wizard is missing Treylo Grassmantle, a tailor
rogue is missing Killaj Harram, an alchemist
barbarian is missing Junne Nightbloom, an artificer
These artists show up as available for crafting tasks, but are not displayed in the Manage Artisans display, meaning I cannot compare or dismiss them when new artisans apply.
Over a year since this bug first appeared and still Cryptic hasn't fixed it nor offered any actual comment or response about it!
Playing Neverwinter since July 2014