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mocalmocal Member Posts: 3 Arc User
How long does it take to get purchased Zen? I bought Zen on Wednesday and still cant access Zen this morning. Any info appreciated. Cheers

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  • mocalmocal Member Posts: 3 Arc User
    No one knows how long it takes to access Zen to sell for AD?
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    edited March 2020
    mocal said:

    No one knows how long it takes to access Zen to sell for AD?

    If you are exchanging AD for Zen, it depends on the platform and how much you listed it for. On PC, the going rate is 750 AD per Zen, and there is waiting of around a month due to the backlog. On the consoles, as long as you listed it for the correct amount, there should be no wait, or very little.

    If you purchased Zen with a credit card and it's missing, you should file a ticket with Customer Service. You can do so at: https://support.arcgames.com/
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  • greywyndgreywynd Member, NW M9 Playtest Posts: 7,158 Arc User
    Using the exchange, you're buying from other players and you automatically start at the back of the line.
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