It's been happening to me for awhile that some powers cause my computer to shut down. Since mod 14, but this doesn't happen everywhere; some places where this occurs are: the mechanical worm's lightning attack, the 2nd boss in tong during the fire trap, the hands phase in halaster; also some powers from warlock and the artifact storytellers animation cause random lag.
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I poked my husband with a long stick too get that information. He also said, there are programs that will check the temperatures of your graphics card. If you don't have a graphics card and you are running the motherboard GPU then you are over heating your CPU. I found some DIYs on fixing a cooling issue cheap. Maybe not the best but super cheap.
- Look for fans not working or running to slow.
- Look for dust bunnies in the fans and heat sink fins.
- Check fans and heat sinks are secure and mounted on the processors.
- If a fan is in need of repair, sometimes a drop of 3-in-1 oil will work wonders.
You might say, "But this only happens on Neverwinter!" Maybe so, but it is a graphically intense game and you are talking about particle effects and shaders and a lot of BIG math that boggles my mind and makes smoke come out of my ears.Good Luck with the PC!