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Forums > Home› Neverwinter Game Support› Peer to Peer Tech Forum

Server offline?

monjh12monjh12 Member Posts: 4 Arc User
in Peer to Peer Tech Forum
Can't connect to server. Strange that the game says that the problem is with my end (if I don't have internet access, how can I post? - and no, my firewall isn't a problem wither, othewise, since it wasn't changed, I wouldn't be able to play this game just now).

Anybody else with this problem? Is there a server maintanence that I don't know about? Anything?

Answers

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    monjh12 said:

    Can't connect to server. Strange that the game says that the problem is with my end (if I don't have internet access, how can I post? - and no, my firewall isn't a problem wither, othewise, since it wasn't changed, I wouldn't be able to play this game just now).

    Anybody else with this problem? Is there a server maintanence that I don't know about? Anything?

    Which platform? PC, Xbox or PS4? There is no maintenance today.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
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  • monjh12monjh12 Member Posts: 4 Arc User
    PC. Have periods of connection, them... Server either kick me or goes down.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    monjh12 said:

    PC. Have periods of connection, them... Server either kick me or goes down.

    Where are you geographically located, and what ISP are you using? I haven't seen any other reports of connection issues for PC today, and I didn't have issues getting on.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
  • monjh12monjh12 Member Posts: 4 Arc User
    Brazil, and the company provider name is Vivo. But there's the thing: I have access online, just not stable on the game. Hope that goes away (the bad lag), but...
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    monjh12 said:

    Brazil, and the company provider name is Vivo. But there's the thing: I have access online, just not stable on the game. Hope that goes away (the bad lag), but...

    It's more than likely some issue between you and the game servers. Your connection is only as good as the worst connection between you and what you are connecting to.

    If you know how to do a tracert in Command Prompt, I would recommend doing one to patchserver.crypticstudios.com. That might be helpful in figuring out where the problem lies.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
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