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Forums > Home› Neverwinter Discussion › Bug Reports (PC)

Missing character slot

justanoob#7814 justanoob
justanoob#7814
 Member Posts: 15 Arc User
in Bug Reports (PC)
I bought Zen for the first time 2 days ago. I got the first time buyers pack in my mail. I got all of the items out of it and I was notified that I would get an extra character slot but I have not gotten it yet.

I am guessing that it has bugged so I am hoping that you can help me.

Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    You will need to go to https://support.arcgames.com/app/home and file a support ticket. They will get you sorted.
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  • plasticbatplasticbat Member, NW M9 Playtest Posts: 12,456 Arc User
    justanoob#7814 said:

    I bought Zen for the first time 2 days ago. I got the first time buyers pack in my mail. I got all of the items out of it and I was notified that I would get an extra character slot but I have not gotten it yet.

    I am guessing that it has bugged so I am hoping that you can help me.

    Did you try logout and login again?
    *** The game can read your mind. If you want it, you won't get it. If you don't expect to get it, you will. ***
  • justanoob#7814 justanoob
    justanoob#7814
         Member Posts: 15 Arc User
    plasticbat said:

    justanoob#7814 said:

    I bought Zen for the first time 2 days ago. I got the first time buyers pack in my mail. I got all of the items out of it and I was notified that I would get an extra character slot but I have not gotten it yet.

    I am guessing that it has bugged so I am hoping that you can help me.

    Did you try logout and login again?
    Yes I did and it didn't fix it but thanks for the answer.
  • justanoob#7814 justanoob
    justanoob#7814
         Member Posts: 15 Arc User
    kreatyve said:

    You will need to go to https://support.arcgames.com/app/home and file a support ticket. They will get you sorted.

    Thank you I will do that.
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