T9G Companions Dying

johnnyreklaw

Having run a number of T9G over the past week, the companion death issue on Ras Nsi seems to have returned. We hit numerous runs where companions would fall from the platform and the owner would receive the "Your companion has died. You need to resummon them" message. This drastically affects the performance of groups in this dungeon, and sometimes results in a failure.

This happens when Acererak tips the platform. It seems to happen more in a slightly laggy run. It seems that the companions are hitting Ras Nsi when he has the attack where he is standing on the edge of the platform on the same side where Acererak appears. He teleports to the other side, but the companions don't move fast enough and they fall from the platform when it is hit.

Players can all be on the correct side well before the hit, but it doesn't matter as the companions stay on the boss until he moves. It isn't consistent, but it seems when it happens that 2 or 3 companions all die at once. Once this happens, our group struggles to kill the souls and often wipes.

We noticed it happening a lot more on the 1st set of hands, though that one seems happen differently as it usually isn't preceded by souls as the other hands are.

For those having this issue, ask your tank to pull Ras Nsi to the middle and don't fight him on the edges. If Ras Nsi isn't on the edge when Acererak hits, the companions generally survive. It isn't perfect, but it reduced our number of failures greatly.

I don't know what other information you need or I can provide, but let me know if you guys need more information to help fix this.

Thanks for all your hard work.