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Cs and there silliness

After speaking to support and them agreeing that I have been treated incredibly poorly by CS and then making a ticket for me detailing the problem AGAIN I get a lovely answer stating this is a duplicate ticket you are delaying other tickets being answered and dont do it again.I can't talk to a dev I can't talk to the communitymods because they have no control over CS so who in the nine hells do I talk to about the fact that my first ticket made 6 weeks give or take after the game started still hasnt been dealt with or even addressed properly.It isn't good enough if the dev's are willing to take our money then they should be willing to at least keep CS under control. Rant over

Comments

  • xinexixxinexix Member Posts: 248 Arc User
    I'm sorry that you've been waiting so long. A lot of us have just given up on CS and i suggest you do the same. It's actually a lot less stressful when you resign yourself to the fact that CS won't help you, and nothing you post will ever be seen by anyone who matters.

  • dantragbdantragb Member Posts: 116 Arc User
    You might just be right but its not in my nature to give up and once a challenge is laid down then its game on so lets see how they react to breach of ToS after all they promise to give us a fit for purpose game (yes I'm paraphrasing) and every time something goes wrong it becomes not fit for purpose and that then breaks the ToS.Just leaving that her to see how outraged people can get hehe.
  • edited July 2017
    This content has been removed.
  • ravenskyaravenskya Member Posts: 1,891 Arc User
    I ended up having to submit my issues to Sony - I'm going to see if I can at least get any of my money back as a PS credit for the specific issues I'm having. I would suggest doing the same. If enough people contact Sony on the same game they might raise an eyebrow at how the CS is treating their "sony's" clients
    Founding Member of "Wrong Side of the Stronghold"
    Ravenskya - TR / Krisha Chaos - OP / Waffles - GF / Dex Domitor - HR
    Becky the trendy GWF - GWF / Too Toasty - SW / Falcor - DC / Morrigan - CW / Sir Didymus - OP

  • mebengalsfan#9264 mebengalsfan Member Posts: 3,169 Arc User
    I have been lucky but screen shots illustrate the issues much clearer.
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