Frequent Crashes After Last Update

karranor

I am experiencing frequent game client crashes after last update. I can't seem to nail down what is causing it because I crash during a fight. I crash reading email. I crash accessing the AH. There doesn't seem to be a specific thing causing it. After a crash I DO NO get the bug report option to submit a bug or post on what I was doing while it crashed.

Drivers up to date. Verified files. Still crashing. If I can figure out a cause or a way to reproduce I will post.

Sometimes the game locks up for a 10-15 seconds and comes back and does not crash. Normally it runs super smooth.

Is anyone else suddenly experiencing frequent crashing?

Sys Info
OS Name Microsoft Windows 10 Pro
Version 10.0.14393 Build 14393
System Model GA-990FXA-UD
Processor AMD FX(tm)-8150 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s)
Total Physical Memory 16.0 GB
NVIDIA GeForce GTX 780 Ti

karranor

Still crashing after patch.

karranor

found a log that was created during one of the hang events. This one did not crash but did product this short log. After I found these I noticed there are a lot of these that have been created.

...................................


170326 18:57:37 1 [1]: Link 117828704 (1) (pcl_client.c(1836)) disconnected: patchclientlib redirecting
170326 18:57:37 2 [1]: Link 117828704 (1) (pcl_client.c(1836)) added to remove list: patchclientlib redirecting:linkQueueRemove(997:Unknown socket error)
170326 18:57:37 3 [1]: Link 117828704 (1) (pcl_client.c(1836)) added to remove list: patchclientlib redirecting:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 18:57:37 4 [1]: Link 117828704 (1) (pcl_client.c(1836)) in linkFree: patchclientlib redirecting:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 18:57:37 5 [1]: Link 117828704 memory freed
170326 18:57:37 6 [1]: Link 117833648 (2) (pcl_client.c(1836)) added to remove list: pclDisconnectAndDestroy:processFlushedDisconnects:linkQueueRemove(997:Unknown socket error)
170326 18:57:37 7 [1]: Link 117833648 (2) (pcl_client.c(1836)) added to remove list: pclDisconnectAndDestroy:processFlushedDisconnects:linkQueueRemove:socket is invalid(0:No error)
170326 18:57:37 8 [1]: Link 117833648 (2) (pcl_client.c(1836)) in linkFree: pclDisconnectAndDestroy:processFlushedDisconnects:linkQueueRemove:socket is invalid(0:No error)
170326 18:57:37 9 [1]: Link 117833648 memory freed
170326 18:59:21 10 [1]: Link 1445070272 (4) (shards.c(271)) disconnected: controllerTrackerLinkRemove
170326 18:59:21 11 [1]: Link 1445070272 (4) (shards.c(271)) added to remove list: controllerTrackerLinkRemove:linkQueueRemove(0:No error)
170326 18:59:21 12 [1]: Link 1445070272 (4) (shards.c(271)) added to remove list: controllerTrackerLinkRemove:linkQueueRemove:sock==INVALID_SOCKET:read failed(0:No error)
170326 18:59:21 13 [1]: Link 1445070272 (4) (shards.c(271)) in linkFree: controllerTrackerLinkRemove:linkQueueRemove:sock==INVALID_SOCKET:read failed(0:No error)
170326 18:59:21 14 [1]: Link 1445070272 memory freed
170326 18:59:21 15 [1]: Link 1445815368 (3) (accountnet.c(722)) disconnected: accountValidateCloseAccountServerLink
170326 18:59:21 16 [1]: Link 1445815368 (3) (accountnet.c(722)) added to remove list: accountValidateCloseAccountServerLink:linkQueueRemove(997:Unknown socket error)
170326 18:59:21 17 [1]: Link 1445815368 (3) (accountnet.c(722)) added to remove list: accountValidateCloseAccountServerLink:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 18:59:21 18 [1]: Link 1445815368 (3) (accountnet.c(722)) in linkFree: accountValidateCloseAccountServerLink:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 18:59:21 19 [1]: Link 1445815368 memory freed
170326 18:59:22 20 [1]: Link 1442759728 (5) (pcl_client.c(1836)) disconnected: patchclientlib redirecting
170326 18:59:22 21 [1]: Link 1442759728 (5) (pcl_client.c(1836)) added to remove list: patchclientlib redirecting:linkQueueRemove(997:Unknown socket error)
170326 18:59:22 22 [1]: Link 1442759728 (5) (pcl_client.c(1836)) added to remove list: patchclientlib redirecting:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 18:59:22 23 [1]: Link 1442759728 (5) (pcl_client.c(1836)) in linkFree: patchclientlib redirecting:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 18:59:22 24 [1]: Link 1442759728 memory freed
170326 18:59:28 36 [1]: Link 1469604536 (6) (pcl_client.c(1836)) added to remove list: pclDisconnectAndDestroy:socket was shutdown:linkQueueRemove(0:No error)
170326 18:59:28 37 [1]: Link 1469604536 (6) (pcl_client.c(1836)) in linkFree: pclDisconnectAndDestroy:socket was shutdown:linkQueueRemove(0:No error)
170326 18:59:28 38 [1]: Link 1469604536 memory freed
170326 19:00:24 39 [1]: Link 1446322736 (7) (accountnet.c(722)) disconnected: accountValidateCloseAccountServerLink
170326 19:00:24 40 [1]: Link 1446322736 (7) (accountnet.c(722)) added to remove list: accountValidateCloseAccountServerLink:linkQueueRemove(997:Unknown socket error)
170326 19:00:24 41 [1]: Link 1446322736 (7) (accountnet.c(722)) added to remove list: accountValidateCloseAccountServerLink:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 19:00:24 42 [1]: Link 1446322736 (7) (accountnet.c(722)) in linkFree: accountValidateCloseAccountServerLink:linkQueueRemove:sock==INVALID_SOCKET:read failed(997:Unknown socket error)
170326 19:00:24 43 [1]: Link 1446322736 memory freed

karranor

A second file was created at this time as well.


170326 18:59:22 25 [1]: Using HTTP patching: server level3.nwhttppatch.crypticstudios.com port 80 prefix Night
170326 18:59:25 26 [1]: Syncing required files
170326 18:59:25 27 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/bins.hogg
170326 18:59:25 28 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/bins2.hogg
170326 18:59:25 29 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/character.hogg
170326 18:59:25 30 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/object.hogg
170326 18:59:25 31 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/sound.hogg
170326 18:59:25 32 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/texture.hogg
170326 18:59:25 33 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/texture2.hogg
170326 18:59:25 34 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/data.hogg
170326 18:59:26 35 [1]: Scanning hogg E:/Programs/Cryptic Studios/Neverwinter/Live/piggs/exes.hogg

karranor

The debug log added these entries.

http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0324/130836:INFO:CONSOLE(0)] "Select shard: 1," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0324/174332:WARNING:sqlite_persistent_cookie_store.cc(981)] Unable to delete session cookies.
[0324/174332:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[0324/174332:ERROR:backend_impl.cc(134)] Unable to move cache folder E:\Programs\Cryptic Studios\cef_cache to E:\Programs\Cryptic Studios\old_cef_cache_000
[0324/174332:ERROR:backend_impl.cc(221)] Unable to create cache
[0324/174345:INFO:CONSOLE(0)] "Select shard: 1," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0325/195314:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='playneverwinter.com', with {name='__utma', domain='.launcher.playneverwinter.com', path='/'}
[0325/195314:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='playneverwinter.com', with {name='__utmb', domain='.launcher.playneverwinter.com', path='/'}
[0325/195314:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='playneverwinter.com', with {name='__utmt', domain='.launcher.playneverwinter.com', path='/'}
[0325/195314:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='playneverwinter.com', with {name='__utmt_~1', domain='.launcher.playneverwinter.com', path='/'}
[0325/195314:ERROR:cookie_monster.cc(1726)] Found 1 duplicate cookies for host='playneverwinter.com', with {name='__utmz', domain='.launcher.playneverwinter.com', path='/'}
[0325/195523:INFO:CONSOLE(0)] "Select shard: 0," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0325/204405:INFO:CONSOLE(0)] "Select shard: 1," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0326/102129:INFO:CONSOLE(0)] "Select shard: 1," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0326/105301:ERROR:cache_util_win.cc(43)] Unable to move the cache: 0
[0326/105301:ERROR:backend_impl.cc(134)] Unable to move cache folder E:\Programs\Cryptic Studios\cef_cache to E:\Programs\Cryptic Studios\old_cef_cache_000
[0326/105301:ERROR:backend_impl.cc(221)] Unable to create cache
[0326/105304:INFO:CONSOLE(0)] "Select shard: 1," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0326/105305:INFO:CONSOLE(0)] "Select shard: 1," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)
[0326/125922:INFO:CONSOLE(0)] "Select shard: 1," source: http://launcher.playneverwinter.com/static/all/js/api.js(117)