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[PC] Solution to graphic driver troubles.
yojimbo
Member, NW M9 Playtest Posts: 7 Arc User
Hello. i have found some issue with AMD RX cards (RX-470) drivers and Neverwinter.
When updating/installing a new version of Windows 10, Neverwinter doesnt recognize video drivers correctly, and if forced to run, have a crash after some minutes of play.
I have tried all AMD drivers (lastest new 17.3) and every driver have the same issues with Neverwinter. So i have start a fresh new installation of Win 10, after have run Windows Update to download the lastest WHQL AMD driver available on Microsoft Update servers.
So i have installed a fresh new installation of Neverwinter (fresh download with no neverwinter files installed)
This procedure for me works fine, Neverwinter recognize ALL versions of AMD Drivers and the game runs fine.
But...after a while, Win 10 Update have downloaded the Anniversary version, and after this update, Neverwinter STOPS recognize drivers correctly, and the message "Your driver seems to be obsolete... please upgrade drivers.." its shown.
After this, Neverwinter starts to have again random crashes, but the pc (other games/programs) works fine.
So, i have rollback Updates at previously version of Windows 10, removing via Windows Backup options the Win 10 Anniversary Update,
and Neverwinter once again start recognize correctly the drivers (the same unrecognized before) and runs smooth and fine with no crash.
If you have the same trouble with video drivers, try rolling back Windows 10 before the Anniversary Update to solve this issue.
Hope this may help.
PS Please Moderators send this info at devs to try to solve this bug.
When updating/installing a new version of Windows 10, Neverwinter doesnt recognize video drivers correctly, and if forced to run, have a crash after some minutes of play.
I have tried all AMD drivers (lastest new 17.3) and every driver have the same issues with Neverwinter. So i have start a fresh new installation of Win 10, after have run Windows Update to download the lastest WHQL AMD driver available on Microsoft Update servers.
So i have installed a fresh new installation of Neverwinter (fresh download with no neverwinter files installed)
This procedure for me works fine, Neverwinter recognize ALL versions of AMD Drivers and the game runs fine.
But...after a while, Win 10 Update have downloaded the Anniversary version, and after this update, Neverwinter STOPS recognize drivers correctly, and the message "Your driver seems to be obsolete... please upgrade drivers.." its shown.
After this, Neverwinter starts to have again random crashes, but the pc (other games/programs) works fine.
So, i have rollback Updates at previously version of Windows 10, removing via Windows Backup options the Win 10 Anniversary Update,
and Neverwinter once again start recognize correctly the drivers (the same unrecognized before) and runs smooth and fine with no crash.
If you have the same trouble with video drivers, try rolling back Windows 10 before the Anniversary Update to solve this issue.
Hope this may help.
PS Please Moderators send this info at devs to try to solve this bug.
Post edited by yojimbo#4079 on
0