test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Neverwinter Game Support› Peer to Peer Tech Forum

XBOX One Issue with being able to access the zen marketplace and purchase zen

v3rbot3n#5202 v3rbot3n
v3rbot3n#5202
 Member Posts: 1 Arc User
in Peer to Peer Tech Forum
When selecting the amount of zen to purchase, the xbox seems like it is attempting to load the payment screen, but never does. It cuts back to the menu where you can select the amount of zen you wish to purchase. Any Idea as to how I can fix this? Emailing support at this time as well to look for a solution.
Tagged:

Comments

  • drizztfohldrizztfohl Member, NW M9 Playtest Posts: 66 Arc User
    I am having the same issue on my xbox too.
  • seawolf2kseawolf2k Member Posts: 2 Arc User
    I had the same issue. I had to delete my profile from my xbox and re-download it. Contact xbox support and they will walk you through it. It an xbox issue not a NW issue.
Sign In or Register to comment.