A little read for gamers, developers and publishers.

deterrant

http://www.mycustomer.com/experience/loyalty/five-reasons-customer-loyalty-is-decreasing-and-what-you-can-do-about-it

https://blog.kissmetrics.com/increasing-customer-ltv-and-loyalty/

Theres is some really basic stuff in there, what is solely needed in this game and its development.

Not rocket science, the only problem is getting those ideas to make this happen rolling, rolling, rolling.

This game has HAMSTER of potential, and most of us see it, question is do the owners see it and if they do what can they do about it.

emilemo

A for effort but I doubt it will reach cryptic

silverkelt

Be good to your customers: Customers firstly expect an excellent treatment and service.
Be good to your employees: Companies that exploit their employees or place profits ahead of how they treat people can get into trouble.
Be good to society: Customers like companies with a view on the world that reflects their own. This doesn’t mean giving all profits to charitable causes, but there is a level of expectation that it will aim to make a difference in a way befitting the company’s identity.

This company isnt good to customers, employees and I dont think they lose any sleep whatsoever about society.

Do you think they care at all what we input anymore, its 100% clear they dont. They have no actual power to fix things at a dev level anyways.

This whole management is being driven from somewhere and it will just continue.

Anything that benefits players= gone .
Anything that benefits cash sales = implemented.

if the game is fun, or not fun.. they dont care. That is where the failure comes in. I think most of us agree mod 10.. isnt fun, not at all, yet we are ignored and they are just doing the same thing for the next release.

and.. at the same time, they now expect us to pay to play for this not fun.. of course not for ten bucks a month.. but a purchase for EVERY time we run new raid.. just lol.

Terrible and shameful.

The community has every right to be outraged, its been building for awhile, because they pandered to thier own stubbornness.. this is what we get.

BTW I dont blame the devs, I doubt very much they are giving any real authority, just told about the basic shell and expected to delivery cash driven product back.

Neverwinter has jumped its shark..