PSN hacked, NW account stormed

metalicum1

my psn was hacked and somebody sold all m non-bound items. He or she also deleted the emails from AH which must have been used. I only received a few AD from transactions the thief wasn't able to finish.
What should I do? Is there any way to get my HAMSTER back? I've contacted ARC service but I doubt they will do anything. Is there a way to restore my mail box to see where my AD went?

zheng

Stop using the term, hacked when your account sharing

metalicum1

I don't share account with anyone. Somebody got on my psn account, somebody from NW, and robbed me.

zephyriah

You can't mail AD, so your story is speculation. You need to deal with Sony first, then if Sony confirms the "hack" Cryptic may do something. But, without confirmation of a hack, not a chance.

metalicum1

He used AH transactions and deleted the mailbox to cover the name of the receiving account!! When I arrived, there were some completed auctions in the box, and some pending items, but the rest of the mail gone. I've already contacted SONY and Arc, hope it helps.

kreatyve

This is a customer support issue. You can contact Arc Support at https://support.arcgames.com/app/support_center to file a support ticket. You can contact Sony PlayStation support at https://support.us.playstation.com/. Closing this up as it is a support issue.