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Game is currently impossible to play.

tgwolftgwolf Member Posts: 501 Arc User
Everything is fine up to the login server, then it goes south.

- Takes 3-5 minutes to load the character model, attempting to select the character before this results in a black screen then disconnects you.
- When you load in you are met with something like this:


That's the Dread Ring, all the game assets are in the sky.

- When you are in the game it is continuous rubberbanding to the point of not being able to move and periodic Server not Responding messages.
- At its worst, from summoning my mount to the time it appeared was around 7 minutes.

Anyone else having problems? It was fine yesterday morning and it's not on my end as I've tested every other online game I have and all are perfectly fine.

Submitted a ticket about it anyway.

Comments

  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    I didn't see these problems yesterday. I believe this is something that is either effecting just you, or a very small % of the population. This is the first report of this problem that I have seen.
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
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  • tgwolftgwolf Member Posts: 501 Arc User
    kreatyve said:

    I didn't see these problems yesterday. I believe this is something that is either effecting just you, or a very small % of the population. This is the first report of this problem that I have seen.

    As I mentioned, prior to and when I stopped playing yesterday at around 4am AEST, it was working perfectly fine. I was running quests in Dread Ring and listening to stuff on Youtube and then headed to bed.

    Turned on the game again at around 2pm the same day and it has been this the entire time. Creating a new character brings up the message:

    Downloading Character Creation [tool or something]

    which takes around 30 seconds or so then proceeds as normal, the tutorial area is mostly fine but occasionally lags and one test had an unusable character creation tool appear with multiple NULL assets appearing.

    As I said I tested every online game I own:
    Borderlands 2/pre-seq., MKXL, BOps III, KI etc. and none had any problems so it's not my connection. If anything my connection would be more dedicated since I wasn't running Youtube during any of my tests.
  • thefiresidecatthefiresidecat Member Posts: 4,486 Arc User
    It's been realllyyyy laggy but beyond that I'm not seeing the rendering issues.
  • zephyriahzephyriah Member, NW M9 Playtest Posts: 2,980 Arc User
    Not seeing anything like this either. Some lag and rubberbanding, but no rendering problems.
  • tgwolftgwolf Member Posts: 501 Arc User

    It's been realllyyyy laggy but beyond that I'm not seeing the rendering issues.

    It only lasts 1-6 seconds and occurs only when you enter from the character select. I was able to play for around 5-10 minutes before but it dissolved into infinite rubberbanding and jitters that got me killed.

    I'm hoping they've just F'd something up while preparing for the update, there is literally no excuse for this kind of thing otherwise.

    It's clearly a server issue.
    I've reset my network multiple times, hard reset my X1, cleared local storage etc. and nothing has changed. My network is no different now than it was when everything was working fine so I dunno.
  • zephyriahzephyriah Member, NW M9 Playtest Posts: 2,980 Arc User
    tgwolf said:

    It's been realllyyyy laggy but beyond that I'm not seeing the rendering issues.

    It only lasts 1-6 seconds and occurs only when you enter from the character select. I was able to play for around 5-10 minutes before but it dissolved into infinite rubberbanding and jitters that got me killed.

    I'm hoping they've just F'd something up while preparing for the update, there is literally no excuse for this kind of thing otherwise.

    It's clearly a server issue.
    I've reset my network multiple times, hard reset my X1, cleared local storage etc. and nothing has changed. My network is no different now than it was when everything was working fine so I dunno.
    It's not clearly a server issue. If it was fireside and I would be seeing something similar. Server issues affect everyone.

    It's more likely be a routing issue as everyone takes a different path from home to the server. There may be a bottleneck anywhere along the path from you to Boston. Most likely it is close to your point of origin. Unfortunately, a traceroute/netstat is really the only way to find out.
  • kreatyvekreatyve Member, Neverwinter Moderator, NW M9 Playtest Posts: 10,545 Community Moderator
    Yes, @tgwolf, I highly recommend you do a tracert to patchserver.crypticstudios.com and see if it will show you exactly where your issue is. While I haven't been on yet today, I have not seen reports of lag or rubberbanding that is standing out this much. Just because your other games aren't experiencing these issues does not mean that it's on Cryptics end. It simply means that you obviously aren't using the same routes to connect to the other games servers (which would be weird if you were).
    My opinions are my own. I do not work for PWE or Cryptic. - Forum Rules - Protector's Enclave Discord - I play on Xbox
    Any of my comments not posted in orange are based on my own personal opinion and not official.
    Any messages written in orange are official moderation messages. Signature images are now fixed!
    kuI2v8l.png
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