I've written about this before, and the situation seemed to improve for a short time. Now it seems to have not just gone back to the bad old days, but deteriorated beyond expectation.
Do NOT try to tell me I have a 30% (or whatever) chance of success at refining a runestone when I don't, please.
I just had 18 consecutive failures, with supposedly that chance at success.
Simple probability calculations tell us the odds of that happening are 1/(0.7^18) = 0.0016
You would expect that to happen sometimes, I know. Now combine that with the other recent attempts at refining: 8 failures, 11 failures, 9 failures (with either listed 30% or 40% success chances). It stretches credulity past the breaking point to think those could happen with such regularity.
(By the way, the same is true of collecting skill nodes- don't tell me I have a 75% success chance when I get 7 failures in a row.)
Now, I don't care if the odds aren't 30%, or 20%, or whatever.
I do care when I'm presented with obvious bullshyte. That's what this is, and it's really frustrating- and cheap and cheesy on your part.
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I tell you, the success rates are correct.
This discussion exists in every game and everyone is arguing with 5th class statistics. Events with low probabilities happen very often because a lot of events happen!
Second attempt: 30% chance of success, 70% chance of failure
Third attempt: 30% chance of success, 70% chance of failure
Fourth attempt: ...
And so on.