Ok, so I have been having this issue now for a long time, and the support people are too lazy to do anything about it. They suggested I come here and rant, like that will do anything.
I have been having items, that I mail between my characters, (crafting items/resources/supplies) disappearing for a long time now.
Besides the fact that I am missing a lot of valuable resources and assets, I can now only send two items of mail, at a time to my other characters. This makes transferring items back and forth both dangerous ( I may lose more) but it is is also a PITA when I need to send lots of emails back and forth.
I used to have lots of mail 'slots' that I could send things, now I only have to. When I adventure with each of my characters, they pick up drops and raid nodes, and at the end of the day I send the things they don't need to characters that use them I have 5 characters, so each character used to send up to 4 mail(s), one to each of the other characters, so I could use up to 20 mail slots, now I only have 2 slots.
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Comments
You should delete mails you sent to yourself or other players.Those mails wont get deleted like the ones coming from AH or other system messages.
For missing items,you can sort mails by if there is something attached to them or not.Try using that.Maybe you are missing them while scrolling down
Use "@okeephe" instead of "CharacterName@okeephe"(This names are obviously assumptions)
I am not sending my mail to others, as the missing stuff is stuck in the system preventing me from sending more mail.
Near as I can tell, it is mainly one character that has the issue but it is blocking all my characters on that account. You can only send so many 'mails' to and from your characters to each other and, right now, that number is 2. If I lose any more I will be unable to send ANY mail between my characters. I can receive many from the AH. No ide if I can send or receive to others, as I don't have anyone to send to.