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[PC] Are Lag/Latency Issues Ever Going To Be Dealt With?

resumeplayresumeplay Member Posts: 9 Arc User
edited March 2016 in Peer to Peer Tech Forum
I really enjoy this game, but only when it is playable and therefore fun. Increasingly, this is not the case. I have done every tweak known both on my computer and within the game, but lag issues seem to be getting worse as time goes on. It has gotten so bad in most dungeons that I can no longer do them as I constantly die. I also don't feel it is fair for other people in my party. Without dungeons it is near impossible to get better gear/boons/etc. The game becomes NOT fun at this point!! I loathe going to PE because it is lag heaven and I am constantly being spammed while trying to use chat. New mods dont even interest me anymore, because I can't even enjoy the areas I'm in now. Like I said, I really do enjoy this game, but that enjoyment is waning. Can anyone tell me whether or not anything concrete is being done about this issue? I refuse to spend any more money until there are some improvements. I know I am not the only one who is frustrated with this issue. Thanks for listening!
Post edited by zebular on

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  • resumeplayresumeplay Member Posts: 9 Arc User

    They cannot be dealt with by Cryptic/PWE. All Cryptic can do is keep their servers and infrastructure run as optimally as they are able. The rest is up to the player. Cryptic has no influence over client computer configurations/network hardware/distance/line quality etc between their servers and their potential clients.

    Fair enough, but then I should have been experiencing the same amount of lag in the beginning as i am now. I don't have the same issue with other games as I level up, so why with Neverwinter? I live on the West Coast and so distance is not a factor
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  • yokki1yokki1 Member Posts: 451 Arc User

    They cannot be dealt with by Cryptic/PWE. All Cryptic can do is keep their servers and infrastructure run as optimally as they are able. The rest is up to the player. Cryptic has no influence over client computer configurations/network hardware/distance/line quality etc between their servers and their potential clients.

    totally wrong. do the easiest test. try some other online games. do you lag there with similar or same gfx settings? if not servers here are the problem. if yes it is your end.
    for example in other mmos i get 100+fps easily with everything max and much better gfx engine. here it is around 1/3-1/2 that.
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  • yokki1yokki1 Member Posts: 451 Arc User

    yokki1 said:

    They cannot be dealt with by Cryptic/PWE. All Cryptic can do is keep their servers and infrastructure run as optimally as they are able. The rest is up to the player. Cryptic has no influence over client computer configurations/network hardware/distance/line quality etc between their servers and their potential clients.

    totally wrong. do the easiest test. try some other online games. do you lag there with similar or same gfx settings? if not servers here are the problem. if yes it is your end.
    for example in other mmos i get 100+fps easily with everything max and much better gfx engine. here it is around 1/3-1/2 that.
    Other online games are not a fair comparison. Your route to that server is different, you don't have the same amount of players from the same regions to cause you a certain amount of latency..

    Sure, game design matters. But since most of the time you can't tell what publisher uses what and in which configuration, that comparison is 100% meaningless even if every player was the same and took the same route.
    games have different amount of code optimizations as well. and yes technically you are a bit correct but BUT an mmo should be tested and configured to work with players all over (that is why they are situated in data centers on fast fat pipes) but when you get reports that the game lags for people in usa and the servers are located in usa then something is wrong in config or setup or code.
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  • mrgiggles651mrgiggles651 Member Posts: 790 Arc User

    But I'm sure it was tested somewhere in Alpha or beta. But whatever the results, it's not that black and white. The game has grown since then, both in players and in content.

    I'm pretty sure there are currently fewer players now than at launch. That's simply par for the course for most games.

    I wasted five million AD promoting the Foundry.
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  • micky1p00micky1p00 Member, NW M9 Playtest Posts: 3,594 Arc User
    edited March 2016
    I think there is confusion with several different factors

    1. FPS:
    This depends on the user hardware / drivers and the game code. Luckily this one is easy to test either by external program or in game by first doing /showfps 1 (Wont do anything by itself) and then /showdevui 1
    The game is not as well optimized as some major engines and the game engine is not new so there are FPS drops, but it's relatively stable so playing with the options can bring the whole thing to 30+ and more even on weak hardware.

    Fortunately the game did have some improvement/fixes in this area (MC playable, there were some powers that created crazy fps drops, they were fixed), and even if not in most cases the game engine can budget itself correctly so it's still playable.

    2. Network lag:
    The physical time it takes to a data packet to travel between the server to the player and vice versa. Some of it can be improved by the devs. Mainly by improving the infrastructure if it's the line to the major exchange or if it's the filtering/routing hardware.
    But a lot of it is not in their hands, from the speed of light to the routing of each players ISP.
    This can be seen / tested with /netgraph 1-3
    Also the routes themselves can be tested with widely available network tools.

    3. Server 'frame rate':
    IMO, this is the most important factor, it's what makes things unplayable and it's mistaken for 'lag' but it's not.
    All the game interactions, damage, encounters and timers are calculated server side, so for each server 'frame' - server tick, it has to calculate all the DoTs if some events happened all those distance based spells, and the worst case all those global interactions. For exmaple with some DoTs procing in tenths of a second and with 40 players in an instance using one Astral Seal can bring the server to it's knees and the tick rate drops from 30 per second to 1 per year.
    An overload like this will make immediate rubber banding and in some cases even instance crash.

    This can and should be solved by changing the skills inner working, profiling and optimizing, slapping cooldowns is not a solution for everything.
    And in some cases even skill balance can take into account hardware limitation, for example making some skills to not proc from DoTs at all and buff them in other ways to balance it.

    A lot of the player skills didn't take this into account at all. And never tested, and only after plenty of complaints they were changed, usually by distance cap, target cap, or CD. KV, Prism, AS (still not good) and many others i don't remember.
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  • resumeplayresumeplay Member Posts: 9 Arc User
    Thank you all for your comments! I am certainly gaining a better understanding!
  • vixentalkervixentalker Member Posts: 3 Arc User

    They cannot be dealt with by Cryptic/PWE. All Cryptic can do is keep their servers and infrastructure run as optimally as they are able. The rest is up to the player. Cryptic has no influence over client computer configurations/network hardware/distance/line quality etc between their servers and their potential clients.

    I'm calling BS as 50% - 75% are having the same issues of other people. This ranges from loading screen not finishing, Crashes after certain instances or attacks or movement or ANYTHING they freaking do and lag oh the horrible horrible lag in-game and before they even get inside the game. If I was going to spend money on this piece of garbage least they could do is "Look into the matter" rather than throw their hands up and say "Can't help ya."
  • xxlaminxxxxlaminxx Member, NW M9 Playtest Posts: 4 Arc User
    the lag is getting worse. can't even log in
  • iquariquar Member Posts: 5 Arc User
    If the amount of players decrease heavily, maybe that'll only be the time that they will fix or notice this problem. :/
  • jase2cooljase2cool Member, NW M9 Playtest Posts: 165 Arc User
    same here, cant log in for past few days
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