While i was trying to put my Azure Enchantment Rank 8 in my companions sword knot the enchantment got lost when i pushed the "entchant" button. A red notification was shown: "[12:43] [Error] This item is busy. Please try again in a few seconds." It´s neither in my companion nor in my inventory.
when i try to write a ticket ingame i´m send to the hp and at the arc hp (
https://support.arcgames.com/app/ask/p/102) i am not able to use the scrolldown menu to choose a category. without this i am not able to send the ticket.
very confusing...hope anyone can help me. in fact it´s the second time i lost an enchantment this way. last time it was an radiant rank 7. would just be glad to get my rank 8 back.