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What is the Arc Client?
Install Arc
Suspended thru only wanting proper communication?
osostizzyo
Member Posts: 33 Arc User
Level 70 Tier Artifact off hand
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Communication History
Customer via CSS Web 09/14/2015 06:22 PM
Wow so you suspended my account?!?!? Alright.
Customer via CSS Web 09/14/2015 11:01 AM
ASAP
Customer via CSS Web 09/14/2015 11:01 AM
Id like to talk to your manager.
Response Twylabite via Email 09/14/2015 10:29 AM
Hello,
Unfortunately, we are unable to reimburse for this item.
We apologize for the inconvenience. Have a good day!
Regards,
Twylabite
Specialist Game Master
Perfect World Entertainment
http://support.arcgames.com/
Customer via CSS Web 09/12/2015 03:06 AM
150$ I have spent and been a overall helpful good player and i literally get poo'd on because the support for the game is completely against player fairness. WONDERFUL WORLD I LIVE IN HERE ISN'T IT?!?!?
Customer via CSS Web 09/12/2015 03:00 AM
Diminishing game play is one way to get rid of fans certainly but to literally go an backhand your own player-base with a big woop'd woo, is disgusting. I hate to be the one to go to extreme's but I am more then willing for the game community the people who actually pay for the games. To go to whatever lengths needed shed the light to the reality of the situations that are tampered with. To delude your own makings is one sure fire way to say goodbye to the "good life".
Customer via CSS Web 09/12/2015 02:51 AM
i literally bought 100$ worth of zen not even 3 days ago and this is how i get repay'd. FANTASTIC. Good to know my hard earned cash is going towards good peoples pay checks. EVEN if the "good people" don't have souls. The person who tricked me has cancer is fighting for the live and had no idea about getting a free one at 70 either. WHAT I'M TRYING TO SAY is "RESTRICT" purchasing the thing without mislead information's IT SHOULD SAY for example, ARE YOU SURE YOU WOULD LIKE TO BUY THIS ITEM, YOU GET ONE FOR FREE FOR DOING WHAT'S NEEDED TO GET LEVEL 70 ANYWAY.
Customer via CSS Web 09/12/2015 02:37 AM
Even when the misunderstanding isn't my fault? Can you add in trade backs then? I don't see why i have to be punished for someones evil lying game. I have the item in my inventory just take it out and give me back my super hard worked for 15 linu's favor that i had unfairly taken from me because of some guy telling me lies and making me get off hand artifact WHEN IN FACT i didn't need to.. I am outraged that you can pin this on me, i was very well still woozy from medications from after surgery and was i guess easily tricked but that is not my fault. How am i supposed to want to play a game where evil players trick you into wasting things you worked super hard for??? I'm gonna copy every word in here line for line onto a forum post and honestly i think is really HAMSTER up that something that's literally quite the most important resource in the game at the moment can be so easily taken advantage of. WHY WAS I EVEN ABLE TO BUY THE LEVEL 70 ITEM AT LEVEL 65 UNKNOWING THAT I GET IT FOR FREE ONCE I GET LEVEL 70 ANYWAY? What don't you see that's messed up about this is beyond me but to take advantage of your own player-base in such a despicable game of "profiling" and "taking side's" Sickens me terribly. Next time don't bother to reply to my inquiries as you obviously are against fair logic.
Response Twylabite via Email 09/11/2015 12:23 PM
Hello,
Thank you for contacting us.
Unfortunately, we are unable to reimburse for items purchased under a misunderstanding.
We apologize for the inconvenience. Have a good day!
Regards,
Twylabite
Specialist Game Master
Perfect World Entertainment
http://support.arcgames.com/
Customer via CSS Web 09/11/2015 07:55 AM
Perfectly reasonable action of me as i am recovering from surgery and not thinking right i guess. they were also from the uk. IDK
Customer via CSS Web 09/11/2015 07:49 AM
I'm level 65 but i heard from some random person you can get your off hand at well of dragons and he literally tricked me into buying it and i asked my friend about it and he says you get them just from finishing quests which is what i was on my way to do anyways. I would like to be refunded the favor as a player tricked me and yeah. I worked really hard getting those favor's just because i see the next thing doesn't mean people tricking me into getting it even though i would get it for free when i get 70. Thanks for your help guyz~ DND LIFE
Update this question
Add additional information to your question
Attach additional documents to your question
Choose File
Do you want to close this ticket?
Submit
Communication History
Customer via CSS Web 09/14/2015 06:22 PM
Wow so you suspended my account?!?!? Alright.
Customer via CSS Web 09/14/2015 11:01 AM
ASAP
Customer via CSS Web 09/14/2015 11:01 AM
Id like to talk to your manager.
Response Twylabite via Email 09/14/2015 10:29 AM
Hello,
Unfortunately, we are unable to reimburse for this item.
We apologize for the inconvenience. Have a good day!
Regards,
Twylabite
Specialist Game Master
Perfect World Entertainment
http://support.arcgames.com/
Customer via CSS Web 09/12/2015 03:06 AM
150$ I have spent and been a overall helpful good player and i literally get poo'd on because the support for the game is completely against player fairness. WONDERFUL WORLD I LIVE IN HERE ISN'T IT?!?!?
Customer via CSS Web 09/12/2015 03:00 AM
Diminishing game play is one way to get rid of fans certainly but to literally go an backhand your own player-base with a big woop'd woo, is disgusting. I hate to be the one to go to extreme's but I am more then willing for the game community the people who actually pay for the games. To go to whatever lengths needed shed the light to the reality of the situations that are tampered with. To delude your own makings is one sure fire way to say goodbye to the "good life".
Customer via CSS Web 09/12/2015 02:51 AM
i literally bought 100$ worth of zen not even 3 days ago and this is how i get repay'd. FANTASTIC. Good to know my hard earned cash is going towards good peoples pay checks. EVEN if the "good people" don't have souls. The person who tricked me has cancer is fighting for the live and had no idea about getting a free one at 70 either. WHAT I'M TRYING TO SAY is "RESTRICT" purchasing the thing without mislead information's IT SHOULD SAY for example, ARE YOU SURE YOU WOULD LIKE TO BUY THIS ITEM, YOU GET ONE FOR FREE FOR DOING WHAT'S NEEDED TO GET LEVEL 70 ANYWAY.
Customer via CSS Web 09/12/2015 02:37 AM
Even when the misunderstanding isn't my fault? Can you add in trade backs then? I don't see why i have to be punished for someones evil lying game. I have the item in my inventory just take it out and give me back my super hard worked for 15 linu's favor that i had unfairly taken from me because of some guy telling me lies and making me get off hand artifact WHEN IN FACT i didn't need to.. I am outraged that you can pin this on me, i was very well still woozy from medications from after surgery and was i guess easily tricked but that is not my fault. How am i supposed to want to play a game where evil players trick you into wasting things you worked super hard for??? I'm gonna copy every word in here line for line onto a forum post and honestly i think is really HAMSTER up that something that's literally quite the most important resource in the game at the moment can be so easily taken advantage of. WHY WAS I EVEN ABLE TO BUY THE LEVEL 70 ITEM AT LEVEL 65 UNKNOWING THAT I GET IT FOR FREE ONCE I GET LEVEL 70 ANYWAY? What don't you see that's messed up about this is beyond me but to take advantage of your own player-base in such a despicable game of "profiling" and "taking side's" Sickens me terribly. Next time don't bother to reply to my inquiries as you obviously are against fair logic.
Response Twylabite via Email 09/11/2015 12:23 PM
Hello,
Thank you for contacting us.
Unfortunately, we are unable to reimburse for items purchased under a misunderstanding.
We apologize for the inconvenience. Have a good day!
Regards,
Twylabite
Specialist Game Master
Perfect World Entertainment
http://support.arcgames.com/
Customer via CSS Web 09/11/2015 07:55 AM
Perfectly reasonable action of me as i am recovering from surgery and not thinking right i guess. they were also from the uk. IDK
Customer via CSS Web 09/11/2015 07:49 AM
I'm level 65 but i heard from some random person you can get your off hand at well of dragons and he literally tricked me into buying it and i asked my friend about it and he says you get them just from finishing quests which is what i was on my way to do anyways. I would like to be refunded the favor as a player tricked me and yeah. I worked really hard getting those favor's just because i see the next thing doesn't mean people tricking me into getting it even though i would get it for free when i get 70. Thanks for your help guyz~ DND LIFE
•*°••°*•Sak pasé•*°••°*•
•*°••°*•HERB DOG.•*°••°*•
•*°••°*•HERB DOG.•*°••°*•
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