I agree. its pretty ridiculous. Just got another reply today from support....took them 4 days to send. And what did I get you ask? I got another FAQ answer. Todays answer was: "uninstall and reinstall the game, and make sure you run the game as admin. Thanks from the Cryptic staff." What. A. Joke. Im done. Done with…
Doesnt seem to and they wont even address the issue when asked. In fact, when I submitted a ticket, after waiting DAYS for a reply, they send me a link on how to fix Star Trek Online.......friggin kidding me.....not even the game I asked about. I too think im giving up. Im soo glad Im not paying for this because this is…
Yea I tried the forcing idea....still nothing. No matter how many times I uninstall/reinstall, flushdns, maximize in task manager, force close/open, bypass arc, etc i still get nothing except the icon in taskbar and NO GAME. Im about done with Cryptic if this is what I can expect
This is happening to me now too. After submitting a ticket i wait almost a week for a reply, and all they give me is the generic FAQ "turn ur modem off then on" garbage. Second week goes by after (despite having tried 30x) following their instructions and messeging them back. What do I get as a reply? A link on how to fix…
Oh and after submitting a ticket to Support they take days to reply and when they do its generic "wait longer" or "turn your modem off for 30 secs" bs. Not helpful at ALL. If anyone knows how to fix this, it would be greatly appreciated
Same. Its ridiculous. I was really enjoying this game too. I played fine for a week. Then after server maintenence I was at the tailor, game crashed, cryptic box opened up then nothing. Now I hit PLAY in Arc and the tab pops up on my task bar, but no screen opens. The launcher wont launch. I tried going into the program…
Like 10 mins after the "server maintenence" i was at the tailor and my game crashed. Now it wont load at all. The icon shows up in the task bar, but will not launch the game. Tech support takes a week to reply and when they do all I get is the generic FAQ bs replies. Anyone got a solution?