Update. I received a response: Hello, Thank you so much for your patience. After this mornings patch you "should" Be able to claim the cap glide now. If you have any trouble, update this ticket and I can take care of you. Regards, Navi Specialist Game Master And what do you know? I still don't have it. The thing is that…
So, I guess this is the problem. The thing is unlocking the wrong power and that's why it's shown as unlocked to the devs. I hope they check this thread out and take notice. I mean, nothing against Frost Speed, but it's not what I wanted. I'm still awaiting my response.
Sent a reply about this and was told to send a screenshot. I sent three different ones, one for each place where you can see it's still locked. Now awaiting a response.
Well, just my luck. I received an e-mail with the response to my ticket: Here's the thing, though: I still don't have it. I triple checked (Zen Store, Anniversary Store and Powerhouse), it's still locked. Has anyone else received a reply? Has it been solved for anyone?
Here's my experience. I tried to purchase Cape Glide, I received a message that said Cape Glide was unlocked, but when I tried to give a new toon that power it was still locked. However, I realized that I suddenly had Frost Speed unlocked, which I'm 100% sure is something I didn't do on purpose (I didn't even know Frost…