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Having Trouble Logging In?

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  • mensarmensar Posts: 294 Arc User
    edited June 2014
    Getting a crash on startup through Steam, after logging in and the initial splash screen comes up, the game crashes after the loading bar gets to about 50%.

    This message brought to you by the superhero:
    Bacon Overlord

    All available action figures, check.
    Hit the global cap, check.
    All lore and event perks done, check.
    All 1K mob perks done, check.
    All nemesis mob perks done, check.
    Break 20,000 perk points, check.
    Complete all 5K perk points, stay tuned!

    Come see me on steam (be friends, drink fine wines, clink glasses and KILL STUFF ONLINE!)
  • trailturtletrailturtle Administrator Posts: 5,496 Perfect World Employee
    edited June 2014
    I was able to log in; anyone else having this issue?
  • mensarmensar Posts: 294 Arc User
    edited June 2014
    I was able to log in; anyone else having this issue?

    I'm able to get in now.

    Apparently only the people that run Steam in beta had issues.

    Steam pushed a new patch that specifically addressed several games that were crashing on startup shortly after I added to this thread.

    The problem was solved with it.

    This message brought to you by the superhero:
    Bacon Overlord

    All available action figures, check.
    Hit the global cap, check.
    All lore and event perks done, check.
    All 1K mob perks done, check.
    All nemesis mob perks done, check.
    Break 20,000 perk points, check.
    Complete all 5K perk points, stay tuned!

    Come see me on steam (be friends, drink fine wines, clink glasses and KILL STUFF ONLINE!)
  • trailturtletrailturtle Administrator Posts: 5,496 Perfect World Employee
    edited June 2014
    Ahhhh, nice.
  • silvamystsilvamyst Posts: 5 Arc User
    edited September 2014
    I keep getting the message 'Unable to Authenticate' while I log in, it's the same as this forums log-in, but it's not letting me log on, when it normally logs in by itself. Did I miss something? Server Status is green.
  • chaelkchaelk Posts: 7,732 Arc User
    edited September 2014
    I'm not using Steam or ARC and I've got the same message
    Stuffing up Freeform builds since Mid 2011
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  • hasukurobihasukurobi Posts: 405 Arc User
    edited September 2014
    silvamyst wrote: »
    I keep getting the message 'Unable to Authenticate' while I log in, it's the same as this forums log-in, but it's not letting me log on, when it normally logs in by itself. Did I miss something? Server Status is green.

    Likewise getting this. I can login to the forum without an issue, as you can see, but I cannot get the game to authenticate.
  • ninten92ninten92 Posts: 71 Arc User
    edited September 2014
    Yep. Same problems, unable to authenticate.

    Could just be that so many people are logged into CO, STO, and NWO all at once.

    And, also, I don't run CO thru Steam or ARC, I'm still getting the same message when I run it on either, and by itself.
    Just another average RPer, costume part collector, and tabletop gamer.

    Looking for a lore-based Superhero RPSG? Why not http://earth-guard.shivtr.com/
    ?

    [SIGPIC][/SIGPIC]
  • deathsentry2012deathsentry2012 Posts: 149 Arc User
    edited September 2014
    I logged out of the website, hit the button on the game login screen to say I forgot my password.

    I then got to a screen where I entered my email address and existing password along with the captcha stuff, and logged in.

    I go back to the game screen and still can't login..thoughts???

    p.s. Never used steam!
  • hasukurobihasukurobi Posts: 405 Arc User
    edited September 2014
    I logged out of the website, hit the button on the game login screen to say I forgot my password.

    I then got to a screen where I entered my email address and existing password along with the captcha stuff, and logged in.

    I go back to the game screen and still can't login..thoughts???

    p.s. Never used steam!

    It is likely that if your password works on the website that your password was not invalid to begin with. The problem is their authentication server is taking a dirt nap.
  • kaosarcannakaosarcanna Posts: 124 Arc User
    edited September 2014
    I'm getting the same message on all Cryptic Games too: "unable to authenticate."
  • deathsentry2012deathsentry2012 Posts: 149 Arc User
    edited September 2014
    I logged out of the website, hit the button on the game login screen to say I forgot my password.

    I then got to a screen where I entered my email address and existing password along with the captcha stuff, and logged in.

    I go back to the game screen and still can't login..thoughts???

    p.s. Never used steam!

    Changed password and still can't get in..opened up problem ticket...
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