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  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited January 2013
    Add me to the list of players unable to log in...or is there anyone that can log in?

    There are people, yeah. It seems to be regional, unfortunately... We're working to resolve this one, but I don't have any updates yet. :frown:
  • towershield#4714 towershield Posts: 1,208 Arc User
    edited January 2013
    Successfully logged in @5:38 pm EST.

    Launcher message: "We are aware of an issue in which some players are unable to open launcher. Our engineers are currently investigating the issue."

    The veterinarians are on scene and attending to the hamster, it's gonna be ok folks.
    ___________________________________________________________________________________________
  • clcmercyclcmercy Posts: 308 Arc User
    edited January 2013
    Seattle, WA. 2:42 p.m. game launcher worked fine. Ingame and strolling around.

    Occam's Razor makes the cutting clean.
  • nightmare0385nightmare0385 Posts: 6 Arc User
    edited January 2013
    MA, here. Been in and out of game all day. No issues.
    [SIGPIC][/SIGPIC]
  • mithrosnomoremithrosnomore Posts: 521 Arc User
    edited January 2013
    Successfully logged in @5:38 pm EST.

    Launcher message: "We are aware of an issue in which some players are unable to open launcher. Our engineers are currently investigating the issue."

    The veterinarians are on scene and attending to the hamster, it's gonna be ok folks.

    Same message on the main page of the site.

    I am still not able to log in (SE U.S.A.). ~6 hours and counting...
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited January 2013
    This may be fixed. Can people who had the issue try running through the launcher, let me know if it works?
  • simulacrum83simulacrum83 Posts: 2 Arc User
    edited January 2013
    Working again here in NC, Trail.
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    mines fixed but now its in white loading screen =.= stuck there im in California so...
  • pwkampfykaufmannpwkampfykaufmann Posts: 253 Arc User
    edited January 2013
    Uh, not working in Germany. Not high on the list of priorities, I know.
  • xcaligaxxcaligax Posts: 1,096 Arc User
    edited January 2013
    CALIGA CAN LOG IN! AT LAST ZONE CHAT WILL ONCE AGA-....No wait..stuck on patching. -_-
  • kenpojujitsu3kenpojujitsu3 Posts: 1,320 Arc User
    edited January 2013
    There are people, yeah. It seems to be regional, unfortunately... We're working to resolve this one, but I don't have any updates yet. :frown:
    This may be fixed. Can people who had the issue try running through the launcher, let me know if it works?

    Thanks for the update TT. I just now managed to get in after several several resets of the launcher and several errors after the launcher loaded (pressing login would bring an error message)

    Edit: Got past the launcher and login but hanging on "retrieving maps"...Annnnnnnnd it just kicked me out.

    Edit: Upon another login I'm now in game.
    ________________________________________________
    My Amazon author page
    How to build a freeform character...the Kenpo way
    Demon Keypo's Building Guide
    Freeform Builds Directory (Last updated: 04/23/2016)
    Serving since September, 2009 / 65 Characters, 63 Level 40's
  • abecketabecket Posts: 4 Arc User
    edited January 2013
    On time warner central new York. Champs launcher opens no so I can log in but does nothing. On STO's launcher it does not even open.
  • xcaligaxxcaligax Posts: 1,096 Arc User
    edited January 2013
    I feel like the chat system is broken or something...
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited January 2013
    Anyone who's having issues, can you run a tracert? We're trying to squash the last few bugs.
  • finalslapsfinalslaps Posts: 198 Arc User
    edited January 2013
    And now not even getting that far.

    I'm too disgusted to care enough to keep jabbing this sh*t tonight.

    Don't you bloody dare think about not giving us at least one more day of double XP to compensate, not "she's there until this is resolved" but "she's there for use after its resolved and the people we're disappointing can benefit again" to clarify.

    But the issue came up at 8:52... there was more or less 1 hour left before they took her out. Would be reasonable to just give 1 more hour of double XP but that's it.
  • gogoginga1gogoginga1 Posts: 107 Arc User
    edited January 2013
    Also still out here in england

    interesting though i did notice a red message about the launcher failing to load and was being looked at ,but you can only read that message from a launcher that actually worked

    i disconnected thinking the issue had been resolved only to find the launcher wont launch again and show me the message about the launcher not launching :confused:

    but keep trying guys ,you will get there eventually
  • mithrosnomoremithrosnomore Posts: 521 Arc User
    edited January 2013
    I'm in in Alabama.
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited January 2013
    Anyone who's having issues, can you run a tracert? We're trying to squash the last few bugs.

    Also, let me know if computer you're forum-posting on has a different public IP than the computer you're trying to play from.
  • tigshadowtigshadow Posts: 38 Arc User
    edited January 2013
    Seems to be back here now started about a half hour ago that it works. Patching to recent version so I'll be able to give a shout if it works. I think it depends on the areas. For most of us its been literally an all day thing. It has been down for what I can tell eight hours and at that time there still would have been three or so for the double xp.
  • tigshadowtigshadow Posts: 38 Arc User
    edited January 2013
    And working fine here. I like the touch of keeping witchcraft up. Now when you do decide to take her away, give an admin announcement like you do for server changes so we know. That way no one can complain on missing the buff. Thanks for the work on this end.
  • blademaster5121blademaster5121 Posts: 956 Arc User
    edited January 2013
    I keep having severe lag issues, its not my connection, already did some tests on that, including resetting the router.
  • drreverenddrreverend Posts: 534 Arc User
    edited January 2013
    The launcher is finally activating at all, but it's going super-super-slow. I put in my password a few minutes ago. Still waiting for it to get past "Loading launcher"

    EDIT: Wait, nevermind. Back to "Trying to update the launcher."
  • blademaster5121blademaster5121 Posts: 956 Arc User
    edited January 2013
    The launcher won't even start anymore for me. Same issue as earlier, Trailturtle, save me, you're my only hope. D=
  • libertine17libertine17 Posts: 4 Arc User
    edited January 2013
    The launcher is not fully loading for me, most of it is there but the patch progress bar is missing and the patch/play button is greyed out.

    The launcher autoupdater seems to be unable to connect.
  • gaarafrednorrispgaarafrednorrisp Posts: 504 Arc User
    edited January 2013
    Right. Same errors as most of the more recent posters.

    After inputting the password, it's basically stuck on Loading Launcher, then Updating Launcher, and when i AM in, chat gives out every few seconds... followed by a grace period of workable.. only to mess up again.
    AWWWW CHAMPIONS UNIVERSE! DON'T YOU DARE. BE SOUR. CLAP FOR YOUR NIGHTMARE AND FEEEEEEEEEEEL THE POWAAAAAAH!
  • simulacrum83simulacrum83 Posts: 2 Arc User
    edited January 2013
    Went away for a few hours and I'm back to the same old problems again. I try to launch the launcher and get stuck in patching. Patch button is grey and I've got a Version number (FC.31.20130110.9). No progress from there, however.
  • sanguinevipersanguineviper Posts: 451 Arc User
    edited January 2013
    Account server timeouts for me, i just skipped the totally messed up launcher and launched the gameclient.exe...


    They didn't even kitchen sink patch or anything this time, jeez...

    Snark never dies.
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited January 2013
    Hmm. STO players were reporting the same issue, but we thought that was resolved. Anyone who's experiencing slowness, can you run a traceroute?


    tracert
    For Windows, hit the start button
    Where it says Search All Files and Programs, type CMD and press ENTER
    The first result should be cmd.exe
    Right-click on cmd.exe and select Run as Administrator
    A black, command-prompt window should appear
    From here type the following command:
    tracert patchserver.crypticstudios.com
    Good Results:
    Values lower than 180 are ideal for playing MMOs (and anything under 100 is outstanding). Higher values usually cause lag and rubber-banding in-game. Report any values above 180ms. Right-click in the Command Prompt Window and select all. Save as a text file (txt).
  • zedbrightlander1zedbrightlander1 Posts: 3,797 Arc User
    edited January 2013
    I've spoken with the dev team, and we're planning to leave Witchcraft up and running until this is resolved. Thanks for your patience, everyone.

    Well isn't that nice...

    FOR PEOPLE WHO CAN LOGON! :mad: jk

    I'm able to logon on now. :tongue: And thanks for extending the 2XP weekend. :biggrin:

    Oh, and if it helps you track down any other problems still lingering, I'm in NJ. If any other East Coasters still having problems, at least there are none here. :smile:
    ZedBlock-200.jpg
  • sanguinevipersanguineviper Posts: 451 Arc User
    edited January 2013
    Here you go turtle, looks like it started out fine then kasplodes after a bit.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 39 ms 21 ms 30 ms cpe-065-184-024-001.carolina.res.rr.com [65.184.
    24.1]
    3 19 ms 9 ms 9 ms cpe-024-074-254-017.carolina.res.rr.com [24.74.2
    54.17]
    4 15 ms 10 ms 8 ms ae18.chrlncpop-rtr1.southeast.rr.com [24.93.64.6
    ]
    5 34 ms 31 ms 31 ms 107.14.19.46
    6 61 ms 31 ms 31 ms ae-0-0.cr1.atl20.tbone.rr.com [66.109.6.35]
    7 27 ms 30 ms 33 ms ae-4-0.cr0.dca10.tbone.rr.com [66.109.6.33]
    8 26 ms 28 ms 28 ms 107.14.19.133
    9 34 ms 29 ms 27 ms 107.14.16.34
    10 32 ms 28 ms 28 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.
    206.241]
    11 34 ms 34 ms 35 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
    12 34 ms 34 ms 34 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    13 43 ms 40 ms 41 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    14 38 ms 38 ms 37 ms 206.28.97.137
    15 39 ms 40 ms 41 ms internap.Boston.savvis.net [208.172.51.230]
    16 39 ms 41 ms 40 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    17 60 ms 53 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    18 * 41 ms * 208.95.185.41
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 42 ms * * 208.95.185.41
    22 * * * Request timed out.
    23 42 ms * * 208.95.185.41
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * 39 ms 208.95.185.41

    Trace complete.

    Snark never dies.
  • arcolfarcolf Posts: 46 Arc User
    edited January 2013
    Was online for a while, but lost connection. Similar results to earlier:

    Sometimes stuck on the Cryptic Launcher Autoupdate, often timing out.

    When making it to the Launcher - the Launcher Window is heavily distorted, as shown in the images below:

    Jldy1Xrs.jpg
    WrAPRfas.jpg

    Upon making it into the game, itself, I often become stuck at "Retrieving List of Characters".

    Upon making it past character selection, Chat is Offline and I am often quickly disconnected again.

    Now, for Trace Routes.

    First, patchserver.crypticstudios.com , skipping over the local bits.
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    8 19 ms 20 ms 19 ms cha-b1-link.telia.net [213.248.93.209]
    9 21 ms 20 ms 19 ms atl-bb1-link.telia.net [213.155.132.132]
    10 19 ms 21 ms 22 ms sprint-ic-155360-atl-bb1.c.telia.net [80.239.161
    .90]
    11 21 ms 22 ms 22 ms sl-st21-atl-0-0.sprintlink.net [144.232.0.31]
    12 23 ms 23 ms 22 ms sl-crs2-atl-0-4-0-0.sprintlink.net [144.232.18.1
    34]
    13 26 ms 25 ms 25 ms 144.232.5.211
    14 72 ms 72 ms 73 ms 144.232.10.46
    15 74 ms 73 ms 84 ms sl-crs2-rly-0-0-3-0.sprintlink.net [144.232.8.16
    5]
    16 51 ms 39 ms 39 ms sl-crs2-pen-0-0-5-0.sprintlink.net [144.232.20.1
    10]
    17 40 ms 39 ms 39 ms sl-crs2-nyc-0-9-3-0.sprintlink.net [144.232.20.9
    4]
    18 44 ms 44 ms 43 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    19 47 ms 46 ms 45 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    20 50 ms 46 ms 45 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    21 45 ms 45 ms 44 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    22 51 ms 53 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    23 46 ms 46 ms * 208.95.185.41
    24 * * * Request timed out.
    25 46 ms * * 208.95.185.41
    26 * * * Request timed out.
    27 47 ms * * 208.95.185.41
    28 * * * Request timed out.
    29 46 ms * 46 ms 208.95.185.41

    Trace complete.

    And now, the cohttppatch.crypticstudios.com , also with local bits removed.
    Tracing route to cohttppatch.crypticstudios.com [208.95.185.31]
    over a maximum of 30 hops:
    8 32 ms 20 ms 21 ms cha-b1-link.telia.net [80.239.167.209]
    9 19 ms 19 ms 21 ms atl-bb1-link.telia.net [213.155.132.132]
    10 19 ms 19 ms 19 ms sprint-ic-155360-atl-bb1.c.telia.net [80.239.161
    .90]
    11 21 ms 20 ms 21 ms sl-st21-atl-0-0.sprintlink.net [144.232.0.31]
    12 23 ms 23 ms 21 ms sl-crs2-atl-0-4-0-0.sprintlink.net [144.232.18.1
    34]
    13 26 ms 36 ms 26 ms 144.232.5.211
    14 56 ms 54 ms 53 ms 144.232.10.46
    15 57 ms 76 ms 58 ms sl-crs2-rly-0-0-3-0.sprintlink.net [144.232.8.16
    5]
    16 42 ms 41 ms 41 ms sl-crs2-pen-0-0-2-0.sprintlink.net [144.232.18.1
    87]
    17 58 ms 40 ms 39 ms sl-crs2-nyc-0-9-3-0.sprintlink.net [144.232.20.9
    4]
    18 59 ms 44 ms 43 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    19 46 ms 46 ms 47 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    20 65 ms 47 ms 45 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    21 51 ms 44 ms 44 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    22 50 ms 53 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * 48 ms cohttppatch.crypticstudios.com [208.95.185.31]

    Trace complete.
  • libertine17libertine17 Posts: 4 Arc User
    edited January 2013
    Here is my traceroute, note what happens at hop 18 and later:

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 67 ms 39 ms 29 ms cpe-76-166-240-1.socal.res.rr.com [****]

    3 10 ms 42 ms 91 ms tge2-4.vnnycajz-cer01.socal.rr.com [****]
    4 22 ms 12 ms 31 ms tge8-1.vnnzcajz-cer02.socal.rr.com [72.129.13.29]
    5 33 ms 23 ms 46 ms tge0-8-0-2.vnnycajz-ccr02.socal.rr.com [72.129.13.24]
    6 33 ms 15 ms 14 ms 72.129.13.2
    7 17 ms 23 ms 15 ms ae-6-0.cr0.lax30.tbone.rr.com [66.109.6.214]
    8 16 ms 15 ms 31 ms 107.14.19.67
    9 44 ms 32 ms 18 ms 107.14.16.38
    10 21 ms 15 ms 14 ms cr2-te-0-5-0-3.lay.savvis.net [206.28.97.249]
    11 105 ms 108 ms 105 ms cr2-te-0-13-2-0.nyr.savvis.net [206.28.96.53]
    12 107 ms 90 ms 106 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    13 100 ms 101 ms 99 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    14 96 ms 97 ms 128 ms 206.28.97.137
    15 177 ms 196 ms 399 ms internap.Boston.savvis.net [208.172.51.230]
    16 110 ms 111 ms 108 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    17 112 ms 121 ms 114 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    18 * 102 ms * 208.95.185.41
    19 * * * Request timed out.
    20 109 ms 108 ms * 208.95.185.41
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * 128 ms * 208.95.185.41
    24 * * * Request timed out.
    25 102 ms * * 208.95.185.41
    26 * 107 ms * 208.95.185.41
    27 * 111 ms 111 ms 208.95.185.41

    Trace complete.

    edit: btw, I can't log into STO either.
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited January 2013
    Hrm. Thanks for the data, folks, I've passed it on to our network engineers.

    -TrailTurtle
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    i was playing for bit but logged of now when i try to log back on it goes to white loading screen then it a IE thing on internet pops up and it stops loading and is blank white screen then
  • sephiesephie Posts: 1 Arc User
    edited January 2013
    I am having the same issue regardless of if I attempt to run Champions Online via Parallels or actually restart into my Windows 7 bootcamp partition (I'm a Mac user).

    Tracerout using Mac OSX's network utility gives me the following:

    Traceroute has started...

    traceroute to patchserver.crypticstudios.com (208.95.185.41), 64 hops max, 72 byte packets
    1 192.168.1.1 (192.168.1.1) 0.650 ms 0.360 ms 0.327 ms
    2 l100.tampfl-vfttp-66.verizon-gni.net (96.252.161.1) 6.361 ms 7.454 ms 7.973 ms
    3 g0-3-4-2.tampfl-lcr-21.verizon-gni.net (130.81.109.234) 7.611 ms 10.086 ms 9.690 ms
    4 130.81.199.26 (130.81.199.26) 82.842 ms 6.818 ms 7.591 ms
    5 ge-6-1-0-0.bos-bb-rtr1.verizon-gni.net (130.81.19.24) 62.169 ms 74.841 ms 62.826 ms
    6 0.so-0-2-0.xl3.bos4.alter.net (152.63.16.137) 62.149 ms 63.649 ms 64.257 ms
    7 pos6-0.gw5.bos4.alter.net (152.63.25.69) 62.137 ms 62.728 ms 62.078 ms
    8 internap-gw.customer.alter.net (65.207.236.58) 64.642 ms 62.687 ms 64.272 ms
    9 border11.te7-1-bbnet1.bsn.pnap.net (63.251.128.41) 65.448 ms 61.956 ms 63.092 ms
    10 perfectworldent-4.border11.bsn.pnap.net (216.52.61.78) 71.868 ms 69.535 ms 71.599 ms
    11 * * *
    12 * * *
    13 * * *
    14 * * *
    15 * * *
    16 * * *
    17 * * *
    18 * * *
    19 * * *
  • blademaster5121blademaster5121 Posts: 956 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 3 ms 1 ms 192.168.1.1
    2 * * * Request timed out.
    3 60 ms 57 ms 29 ms 67.59.255.249
    4 94 ms 54 ms 50 ms rtr1-ge1-19.mhe.prnynj.cv.net [67.83.245.1]
    5 42 ms 40 ms 49 ms 64.15.7.225
    6 35 ms 22 ms 41 ms 451be089.cst.lightpath.net [65.19.120.137]
    7 55 ms 68 ms 63 ms 166.63.145.113
    8 23 ms 22 ms 19 ms cr2-te-0-7-3-0.newyork.savvis.net [204.70.224.25
    0]
    9 79 ms 62 ms 59 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    10 73 ms 48 ms 46 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    11 36 ms 34 ms 34 ms 206.28.97.137
    12 28 ms 20 ms 22 ms internap.Boston.savvis.net [208.172.51.230]
    13 67 ms 35 ms 51 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    14 58 ms 71 ms 70 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * 49 ms * 208.95.185.41
    19 * * * Request timed out.
    20 * 32 ms * 208.95.185.41
    21 38 ms * * 208.95.185.41
    22 94 ms * * 208.95.185.41
    23 * * 43 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>
  • ringwashereringwashere Posts: 38 Arc User
    edited January 2013
    I removed the first few hops, because internet. But you should have what you need to verify why I'm doing the secret identity thing tonight, instead of fighting crime.

    [PHP]
    5 26 ms 17 ms 14 ms kcm-edge-13.inet.qwest.net [72.165.193.73]
    6 27 ms 25 ms 24 ms dap-brdr-03.inet.qwest.net [67.14.2.89]
    7 25 ms 23 ms 28 ms 63.146.26.94
    8 67 ms 64 ms 65 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    9 66 ms 67 ms 65 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    10 62 ms 61 ms 64 ms internap-gw.customer.alter.net [65.207.236.58]
    11 62 ms 62 ms 64 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    12 76 ms 71 ms 71 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * 63 ms * 208.95.185.41
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * 61 ms 208.95.185.41

    [/PHP]


    [SIGPIC][/SIGPIC]
  • zamuelpwezamuelpwe Posts: 668 Arc User
    edited January 2013
    In NC and I'm able to login. Pity, my actual internet connection sucks.
    "Interesting builds are born from limitations not by letting players put everything into one build."

    -Sterga
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    anyone know how to "save as" for tracert try to right click again after i clicked select all and it cancels it out
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited January 2013
    Our network team thanks you for his data. It looks like the issue was resolved briefly, then came back full-force. I'll keep everyone updated.

    Unfortunately, we're going to need to disable Witchcraft. I don't yet have a timeline for fixing the launcher, but once it's resolved, the network engineers won't be sticking around a few hours to let people play before ending x2 exp
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    seems i dont have cmd.exe only CMD lol and i cant save the data once i select all it doesnt let me
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 20 ms 14 ms 13 ms 10.82.160.1
    3 16 ms 22 ms 7 ms dtr01lnbhca-tge-0-0-0-6.lnbh.ca.charter.com [96.
    34.96.156]
    4 7 ms 9 ms 10 ms crr02lnbhca-tge-0-0-0-5.lnbh.ca.charter.com [96.
    34.99.75]
    5 18 ms 10 ms 11 ms crr01rvsdca-tge-0-4-0-8.rvsd.ca.charter.com [96.
    34.97.88]
    6 26 ms 15 ms 15 ms bbr01rvsdca-bue-2.rvsd.ca.charter.com [96.34.2.6
    6]
    7 21 ms 14 ms 13 ms be-10-705-pe01.600wseventh.ca.ibone.comcast.net
    [66.208.228.93]
    8 14 ms 13 ms 15 ms pos-2-1-0-0-cr01.losangeles.ca.ibone.comcast.net
    [68.86.86.61]
    9 34 ms 30 ms 32 ms xe-0-2-0.lax20.ip4.tinet.net [77.67.70.181]
    10 88 ms 89 ms 117 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    11 97 ms 91 ms 92 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 91 ms 89 ms 91 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    13 93 ms 89 ms 90 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    14 * * 98 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>
  • ogariousogarious Posts: 525 Arc User
    edited January 2013
    Our network team thanks you for his data. It looks like the issue was resolved briefly, then came back full-force. I'll keep everyone updated.

    Unfortunately, we're going to need to disable Witchcraft. I don't yet have a timeline for fixing the launcher, but once it's resolved, the network engineers won't be sticking around a few hours to let people play before ending x2 exp


    Not cool, then it should be expended for the people who cant get in to access Witchcraft. Is a extra day of double XP so horrible that those who couldnt get in cant get a little extra time?
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    i would like sometime this year a double questionite event lol trying to get 200,000 is a pain
  • faredawg1faredawg1 Posts: 16 Arc User
    edited January 2013
    I can get in now, but its real slow. i get past the launcher, but it makes me re enter my password once i have. also, chat isnt working in game.
  • darthskittydarthskitty Posts: 1
    edited January 2013
    I hadn't been able to get on at all, all day today and then earlier when it was said to be fixed. I was able to log on, was playing for a bit and then when I went into a mission on demand patching went off and tried to download the mission, just got stuck there so had to close the game and now I can't login at all. Won't even get me to the launcher =((

    Oh and here's this if it's helpful. Pennsylvania here.

    C:\Users\JKitty>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 1 ms <1 ms <1 ms dslrouter [192.168.1.1]
    3 28 ms 27 ms 26 ms 10.50.15.1
    4 45 ms 27 ms 27 ms G0-10-4-0.PHLAPA-LCR-22.verizon-gni.net [130.81.
    196.162]
    5 89 ms 27 ms 52 ms so-3-1-0-0.PHIL-BB-RTR2.verizon-gni.net [130.81.
    22.60]
    6 31 ms 31 ms 30 ms xe-0-1-0-0.NWRK-BB-RTR2.verizon-gni.net [130.81.
    23.201]
    7 30 ms 31 ms 29 ms 0.xe-4-2-0.XL3.NYC1.ALTER.NET [152.63.23.225]
    8 59 ms 58 ms 58 ms 0.ge-3-1-0.XL4.BOS4.ALTER.NET [152.63.20.218]
    9 39 ms 39 ms 39 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    10 107 ms 206 ms 199 ms internap-gw.customer.alter.net [65.207.236.58]
    11 41 ms 41 ms 42 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 40 ms 53 ms 52 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 * * 80 ms 208.95.185.41

    Trace complete.
  • lokikinlokikin Posts: 624 Arc User
    edited January 2013
    Just logged in and tooled around a bit with no issues, not even lag...

    I'm in CA...

    Good luck all!
    _._._._._._._._._._._._._._._._._._._._._._._._._

    M-O-O-N, that spells @Rhyatt

    Originally Posted by mijjestic: Ultimately, though, MMO players throwing stones at each other in this fashion is basically one nerd pointing and laughing at another nerd whose glasses are thicker.

    Laws yes!
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    hope this entire thing is gone when i wake up tomarrow lol bad enough i had one day when i dont have anything to do inside the hospital dont go home for 5 more days =.=
  • darkangel12893darkangel12893 Posts: 13 Arc User
    edited January 2013
    lokikin wrote: »
    Just logged in and tooled around a bit with no issues, not even lag...

    I'm in CA...

    Good luck all!

    really? still f'ed up where im at D:
  • bjswanksbjswanks Posts: 3 Arc User
    edited January 2013
    I don't know if anyone looked in the gameclient folder clientservercomm .txt file shows a ton of socket errors, etc...

    I'm sure the Devs knows about it, along with anyone else reading this.....
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