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So this new stealth....

nephtnepht Posts: 6,883 Arc User
......REGION BAN! http://co-forum.perfectworld.com/showthread.php?t=149571&page=19

Way to be utterly spineless Cryptic. These people helped keep both your games afloat while they were both UTTER FAILURES.

Now those games are a bit more popular and you have a nice new overlord flinging cash your way you just treat them like poo.

These people deserved to know what was what months ago, not to have the the issue dragged out just to have them stealth banned.

You should have said PWE has a region ban policy the bans will be implemented on this date, many of these players have kept buying crap from your store hoping they wouldn't get barred from playing.

But the getting more money out of them was most likely your game to begin with.

Utterly shameful.
nepht_siggy_v6_by_nepht-dbbz19n.jpg
Nepht and Dr Deflecto on primus
They all thought I was out of the game....But I'm holding all the lockboxes now..
I'll......FOAM FINGER YOUR BACK!
Post edited by Unknown User on
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Comments

  • lo1processorlo1processor Posts: 75 Arc User
    edited August 2012
    nepht wrote: »
    ......REGION BAN! http://co-forum.perfectworld.com/showthread.php?t=149571&page=19

    Way to be utterly spineless Cryptic. These people helped keep both your games afloat while they were both UTTER FAILURES.

    Now those games are a bit more popular and you have a nice new overlord flinging cash your way you just treat them like poo.

    These people deserved to know what was what months ago, not to have the the issue dragged out just to have them stealth banned.

    You should have said PWE has a region ban policy the bans will be implemented on this date, many of these players have kept buying crap from your store hoping they wouldn't get barred from playing.

    But the getting more money out of them was most likely your game to begin with.

    Utterly shameful.

    Wow . . . These people were spending money, some probably had Lifetime Subs . . . and you guys just cut the rope they were holding that was tied to a pole on the edge of a cliff.

    QUE MUSIC: http://www.youtube.com/watch?v=8UVNT4wvIGY

    AND follow-up pic: http://lolkanye.com/images/kanye/But_You_Didn_t_Have_To_Cut_Me_Off.jpg
    _____________________________________________

    [SIGPIC][/SIGPIC]

    Happily processing LOL's for over 300 days and counting . . .
  • taintedmesstaintedmess Posts: 446 Arc User
    edited August 2012
    congratulations on a complete **** up cryptic/perfect world.

    While I realise that the cryptic bods could probably do very little about the issue they should have informed there customers (customers which as pointed out have supported cryptic over the bad time) as soon as they had any information.

    As to perfect world well your hardly living up to your name are you? If your going to purchase a company that have products that are global you should be prepared to support them globally.

    Hell on this issue at least Atari didn't screw any one over.

    I hope all those that are region banned are life timers and can at least claim back something.
  • lo1processorlo1processor Posts: 75 Arc User
    edited August 2012
    nepht wrote: »
    ......REGION BAN! http://co-forum.perfectworld.com/showthread.php?t=149571&page=19

    Way to be utterly spineless Cryptic. These people helped keep both your games afloat while they were both UTTER FAILURES.

    Now those games are a bit more popular and you have a nice new overlord flinging cash your way you just treat them like poo.

    These people deserved to know what was what months ago, not to have the the issue dragged out just to have them stealth banned.

    You should have said PWE has a region ban policy the bans will be implemented on this date, many of these players have kept buying crap from your store hoping they wouldn't get barred from playing.

    But the getting more money out of them was most likely your game to begin with.

    Utterly shameful.

    AND, way to do this then shove Nighthawk on us. Cover-up much?!
    _____________________________________________

    [SIGPIC][/SIGPIC]

    Happily processing LOL's for over 300 days and counting . . .
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    Thing is two of the people barred are two people I build with in Second Life .
    They asked my advice way back in November what MMO should they get a LTS in.
    Guess what game I suggested to them :/
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • lo1processorlo1processor Posts: 75 Arc User
    edited August 2012
    nepht wrote: »
    Thing is two of the people barred are two people I build with in Second Life .
    They asked my advice way back in November what MMO should they get a LTS in.
    Guess what game I suggested to them :/

    World of Tanks?
    _____________________________________________

    [SIGPIC][/SIGPIC]

    Happily processing LOL's for over 300 days and counting . . .
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    World of Tanks?
    I wish I did thats a rather good one :/
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • megaskullmonmegaskullmon Posts: 313 Arc User
    edited August 2012
    Hello,

    I apologize for my confusion. My records indicate your account is already successfully linked. Additionally, your IP address pings in the United States (not a banned region.) There are no suspensions on your account.

    Players in banned regions who have established Cryptic accounts should be able to link their accounts now, so long as they are successfully logged into their Cryptic accounts on the site before creating a new PW credential.

    Does this make sense?

    Kindly let me know if you have any additional questions. I'm happy to assist however I can.

    Thank you for your patience,

    Customer Support
    Cryptic Studios / Perfect World Entertainment
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    Hello,

    I apologize for my confusion. My records indicate your account is already successfully linked. Additionally, your IP address pings in the United States (not a banned region.) There are no suspensions on your account.

    Players in banned regions who have established Cryptic accounts should be able to link their accounts now, so long as they are successfully logged into their Cryptic accounts on the site before creating a new PW credential.

    Does this make sense?

    Kindly let me know if you have any additional questions. I'm happy to assist however I can.

    Thank you for your patience,

    Customer Support
    Cryptic Studios / Perfect World Entertainment

    I will pass this info on to peeps affected, thanks for this if they have grandfathered old players past the lock out then its a LITTLE less of a **** move, but still a **** move.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • trailturtletrailturtle Posts: 5,496 Perfect World Employee
    edited August 2012
    To my understanding, there has been no change in whether players can/can't log in. Nepht, could you be more specific about the issue that the people you know are experiencing?
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    To my understanding, there has been no change in whether players can/can't log in. Nepht, could you be more specific about the issue that the people you know are experiencing?

    >_> You dont go on Trek much eh, but others that do have seen this happen http://co-forum.perfectworld.com/showthread.php?t=149571&page=19 .

    And before the point of this aint Trek comes up. Heres a few points of my own.

    1. Many a dev have just copy and pasted Trek news here.

    2. What happens in Trek happens in CO soon after. Also its more or less is the same community due to the way the games are chat linked. What happens in one game affects the other.

    3. My friends who are LTS holders from Russia cant use the forums and that was part of the original bundle, Full access to game AND forums so even if its just the forums they are blocked from ITS STILL NOT ON.

    4. We were all promised info 7 months ago on this issue. So any confusion on the players part is all down to Stormshade , not flaming him this is known FACT.

    Dont get me wrong I am angry but I dont hold you responsible for any of this TT.

    We just need proper info to clear things up.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • megaskullmonmegaskullmon Posts: 313 Arc User
    edited August 2012
    Hi,

    This affects only players in PWE-banned regions who are registered Cryptic users. Once they've linked accounts, they can play Cryptic or PWE games.

    For example, if a new user in Russia was curious about Star Trek Online, they would not be able to register a new account. However, if a player in Russia has been playing STO with their Cryptic account, and wants to link, they can create PWE credentials for their Cryptic account, thus "linking" them.

    Our tech team continues to investigate options for our players. I apologize for the distress this has caused.

    Thank you for playing,

    Customer Support
    Cryptic Studios / Perfect World Entertainment

    But yeah turtle if you can check let us know eh if this is true or not.
  • quasimojo1quasimojo1 Posts: 642 Arc User
    edited August 2012
    Let's try to get people upset over some third-hand information about another game that upon investigation appears to not be quite correct (surprise). Good job, OP.
    LTS since 2009. Author of ACT parser module for CO. Founder of Rampagers. Resident curmudgeon.

    "Without data, you're just another person with an opinion." -- W. Edwards Deming
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    quasimojo1 wrote: »
    Let's try to get people upset over some third-hand information about another game that upon investigation appears to not be quite correct (surprise). Good job, OP.

    Say that to my buddies from Russia that dont know if they are going to get banned or not.

    3rd hand info is all we have had about this issue for 7 months and now that Trek players are getting locked out ( I play trek also) its only a few weeks before it hits here.

    Seriously didnt you read what Stormshade posted 7 months ago he is the one that told us the ban is coming.

    All we had was rumor now its happening in trek for real :/

    OH and the LTS deal was full access to forums as well as game there was time that only paid customers (gold members only ) could post...those were wonderful days, but I tangent the players are already region blocked from forums in Russia and China.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited August 2012
    This topic makes me sad... :-(

    All I can say is what I've said before:

    * In business marketing, appearances DO matter (good example in the news recently is where Progressive Insurance was paying the lawyers of the negligent driver that killed the policy holder so they wouldn't have to pay out, and then they used an automated BS customer service response to enraged customers on Twitter, making it even more callous)

    * People who are customers, who have paid money in exchange for service should NOT have their service denied because of where they live. This is poor business and actually against United Nations international protections of human rights. (look it up)

    * No firewall, no region ban, no security system is inpenetrable. In this case, it doesn't even work as people just can use a proxy to get around it (but you'll lag badly, and lag everybody else). So it doesn't even work effectively.

    * There have been some people logging in from Asia that have caused other players in an alert or zone to lag, sometimes badly. This seems especially true in Pyramid Power alerts for whatever reason. (i.e.: where it lags horrifically for everybody until Mr. Long Dhong is finally automatically dropped from the instance for lagging out, then it's fine)

    * It should be noted with caution that most gold farming groups, virus authors, and credit card & identity theft groups ARE located in the blocked regions, where internet laws are practically non-existant. Namely Russia, South Africa, South Korea, and Germany for criminal internet activity (South Africa is the credit card theft capital of the world, for example), and China has the majority of the world's computer viruses (by far in fact). So there IS cause for concern *ahem* listening to this Nepht? *ahem*, but shutting the door on customers is not the right solution either. So... It's not exactly a black & white issue.



    PS: Cryptic also announced there was a security breach a few months ago and would be talking stronger security measures... Like this?
  • quasimojo1quasimojo1 Posts: 642 Arc User
    edited August 2012
    If you were foretold 7 months ago by a Cryptic representative as you claim, then I'm not sure how it would be a "stealth" ban.

    The support article (from a month ago) appears to refer to new registrations, and not specifically to CO. The CS rep quoted above indicates that users with a Cryptic account in those regions just need to link their account to access the game.

    So, what exactly is the new policy for CO players, that apparently just went into place according to you, that deserves Cryptic employees being called "utterly spineless" and "utterly shameful"?
    LTS since 2009. Author of ACT parser module for CO. Founder of Rampagers. Resident curmudgeon.

    "Without data, you're just another person with an opinion." -- W. Edwards Deming
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    agentnx5 wrote: »
    This topic makes me sad... :-(

    All I can say is what I've said before:

    * In business marketing, appearances DO matter (good example in the news recently is where Progressive Insurance was paying the lawyers of the negligent driver that killed the policy holder so they wouldn't have to pay out, and then they used an automated BS customer service response to enraged customers on Twitter, making it even more callous)

    * People who are customers, who have paid money in exchange for service should NOT have their service denied because of where they live. This is poor business and actually against United Nations international protections of human rights. (look it up)

    * No firewall, no region ban, no security system is inpenetrable. In this case, it doesn't even work as people just can use a proxy to get around it (but you'll lag badly, and lag everybody else). So it doesn't even work effectively.

    * There have been some people logging in from Asia that have caused other players in an alert or zone to lag, sometimes badly. This seems especially true in Pyramid Power alerts for whatever reason. (i.e.: where it lags horrifically for everybody until Mr. Long Dhong is finally automatically dropped from the instance for lagging out, then it's fine)

    * It should be noted with caution that most gold farming groups, virus authors, and credit card & identity theft groups ARE located in the blocked regions, where internet laws are practically non-existant. Namely Russia, South Africa, South Korea, and Germany for criminal internet activity (South Africa is the credit card theft capital of the world, for example), and China has the majority of the world's computer viruses (by far in fact). So there IS cause for concern *ahem* listening to this Nepht? *ahem*, but shutting the door on customers is not the right solution either. So... It's not exactly a black & white issue.



    PS: Cryptic also announced there was a security breach a few months ago and would be talking stronger security measures... Like this?

    All true this .

    My point is the LTS that will be affected by this should be told whats going on and if they bought their LTS within the last year some sort of refund should be offered.

    Thats all my buddies want just straight up facts so we can all take the tin foil off :/
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    quasimojo1 wrote: »
    If you were foretold 7 months ago by a Cryptic representative as you claim, then I'm not sure how it would be a "stealth" ban.

    The support article (from a month ago) appears to refer to new registrations, and not specifically to CO. The CS rep quoted above indicates that users with a Cryptic account in those regions just need to link their account to access the game.

    So, what exactly is the new policy for CO players, that apparently just went into place according to you, that deserves Cryptic employees being called "utterly spineless" and "utterly shameful"?

    Vet players unable to get into Trek is utterly shame full , There is no claim, the facts were Stormshade the community rep basically said these regions will be banned but they were on a work around and said more info soon...7 months later no info. Seems you werent here then.

    Will call them worse things if what going on over in Trek comes over here.

    So answer me this are you a gold player or a LTS what would u do if suddenly you were blocked because of the street u lived in?

    They are spineless for letting PWE region block players from China and Russia from the forums ( this has happened ). Pandaman was awesome . And like I said at one said time only LTS and gold members could use forums the forums were part of the package. If thats the worst that happens its still isnt on. Why should they not be able to post but a FTP player can?
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • quasimojo1quasimojo1 Posts: 642 Arc User
    edited August 2012
    nepht wrote: »
    So answer me this are you a gold player or a LTS what would u do if suddenly you were blocked because of the street u lived in?

    If I had paid monthly, I would expect a refund for any remaining period of time that I had paid for and didn't have access to the game.

    With a "lifetime" subscription, I understood at the time that there were no real guarantees and there was a certain amount of risk. However, in a case like this I would probably still expect some kind of compensation as a goodwill gesture if I hadn't been able to receive a good value of service (at least 12 months) for my purchase.

    But before I did anything, I would wait for factual confirmation instead of just posting hyperbolic rants based upon hearsay.
    LTS since 2009. Author of ACT parser module for CO. Founder of Rampagers. Resident curmudgeon.

    "Without data, you're just another person with an opinion." -- W. Edwards Deming
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    quasimojo1 wrote: »
    Let's try to get people upset over some third-hand information about another game that upon investigation appears to not be quite correct (surprise). Good job, OP.

    Will point out those areas are actually banned from even VIEWING the forums so pray please tell who exactly am I worrying?

    They cant even post yet you can. Theres irony there :D
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • agentnx5agentnx5 Posts: 1,999 Arc User
    edited August 2012
    quasimojo1 wrote: »
    ... just posting hyperbolic rants based upon hearsay.

    So is that...
    ((x-h)^2)/(a^2) - ((y-k)^2)/(b^2) = 1
    ...or...
    ((y-k)^2)/(a^2) - ((x-h)^2)/(b^2) = 1
    ???

    :wink:

    /sarcasm

    FYI: Hyperbole is NOT the same thing as hyperbola. But they both have the same adjective form, "hyperbolic".

    A hyperbola is a mathematical conic section where the plane of intersection goes through two napes of the cone, that is the eccentricity is greater than 1.

    A hyperbole is a rhetoric term used to describe statements that are exaggerated beyond reason or truth.

    *the more you know jingle*


    Forgive me, getting an A finally in Calculus II (after getting a D in the first attempt) has apparently warped my brain permanently. Although my smart-alek behavior and occasional irish-temper have always been that way. Now excuse me while I go back to enjoying the epicly awesome weather we're having outside today in MY region. Yay partly sunny & 20 C!

    And tomorrow Pinky, I will implement my plan TO RULE THE WORLD!

    PS: I like Nepht's hair accessory.
  • mersenneprimemersenneprime Posts: 110 Arc User
    edited August 2012
    The reason Nepht is saying this was done by stealth is that while we were told that such a change was coming, and that they were looking into options, we have not been told when it will be occurring. We were told ahead of time when the account merger for the forum access would be occurring (though we weren't told very far ahead), and told that the requirement to merge accounts to continue to get in the game would be happening at some point in the future. Note, we do not know when that point is.

    At the time, the expectation was that people in the PW banned regions would no longer be able to play at all once they had PW accounts. After all, peeps in the banned regions no long have access to the forums at all currently since the forums are entirely under PW now.

    What's got Nepht so upset is that not only has nothing surfaced as to a solution to the coming problem in 7 months time, but that the region bans are now affecting the ability to access the game in STO without warning. I would like to see a link to post the STO forums about this. I had a quick look at the forums, but search isn't really my friend.

    I'm inclined to believe that the CS person who said that they just have to link their accounts to continue playing is either misinformed, or misunderstands the issue. Telling peeps to merge their Cryptic account so that they'll be able to access the game makes no sense because people in those regions CANNOT make a PW account. Unless they're far more capable than recent patches in CO lead me to believe, the PW system won't be able to tell a Cryptic subscriber from anyone else when attempting to make a PW account. If you can't make a PW account, merging a Cryptic account into it simply doesn't work.
    quasimojo1 wrote: »
    If I had paid monthly, I would expect a refund for any remaining period of time that I had paid for and didn't have access to the game.

    With a "lifetime" subscription, I understood at the time that there were no real guarantees and there was a certain amount of risk.
    The "risk" of a lifetime sub is that the game won't last long enough for you to get full value from that sub. If the game lasts long enough that you would have paid the amount of your LT sub in normal sub time, then that is the reward for taking the risk. OTOH, if the game is still going, but you've lost access, then they have broken faith with the customers that purchased the LT subscription.
    However, in a case like this I would probably still expect some kind of compensation as a goodwill gesture if I hadn't been able to receive a good value of service (at least 12 months) for my purchase.
    12 months is not "good value" for a lifetime sub. At $15 a month, with the lifetime sub costing $300 currently, you're looking at at least 20 months to get the value. When you consider that the sub price drops for longer length subs, you're looking at even longer.

    If they aren't going to actually enable current subscribers from those regions to keep playing, then the "goodwill" as you put it for the LT subs should be a refund of however many months time they haven't gotten from their lifetime sub or half the price they paid for the lifetime sub, whichever is higher.

    Assuming the no warning of region block in the game scenario:
    For normal subs, it should be 2 months of sub time and any/all Zen purchases made in the 2 months prior to losing access.

    For F2P peeps, they should be refunded for any/all Zen purchases made in the 2 months prior to the block.

    Reason being, 2 months is an adequate indicator of a major change to the game, and anything less than that is simply greed on the part of the company for trying to milk the unsuspecting customers as long as they can before pulling the plug.
    But before I did anything, I would wait for factual confirmation instead of just posting hyperbolic rants based upon hearsay.
    I'd like a link to the STO forum post, or at least a search term to find said post (like the name of the poster).

    In the game, I'm @Knickknacks.
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    Been digging myself somethings going on and the lack of proper info doesnt help.
    Heres some Russian players asking wuts up . Sorry guys I aint giving the Russians the fear they are doing a good job of that themselves.

    http://forums.steamgames.com/forums/showthread.php?t=2790262

    There was a thread in Trek but looks like PWE has nuked it. I think the one mentioned by the second post was the thread Jenny was talking about.

    http://sto-forum.perfectworld.com/showthread.php?p=5287321

    And there lays the problem no one actually knows what the hell is going on.

    And why we need to know what is going on because this problem is getting mentioned on more and more forums .
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • danielpenfolddanielpenfold Posts: 3 Arc User
    edited August 2012
    Why do some people say lest's up set the other people????? I do not get it :eek:
    I'm so happy :D
  • clockwiseclockwise Posts: 145 Arc User
    edited August 2012
    If this is accurate:
    For example, if a new user in Russia was curious about Star Trek Online, they would not be able to register a new account. However, if a player in Russia has been playing STO with their Cryptic account, and wants to link, they can create PWE credentials for their Cryptic account, thus "linking" them.

    then it seems more than accommodating. I am not in Russia or any other banned region, so I can't test it, but I would imagine that Cryptic/PWE can, and if this kind of message is going out, then they likely expect that it is working as designed, barring the receipt of any complaint or request for assistance. And before anyone jumps out with "Russian players can't make a PWE account," I would entreat them to please re-read the quoted passage above.

    In any case, although personally I think it would be quite a stupid maneouvre for a company anywhere to just toss any significant number of their customer base under a fleet of busses, I also maintain that "the lifetime of the product" should be understood to also include, by definition, "for example, by its availability in your region." Similarly, and not too unrelated, I personally think it's absurd to have consumers jump through hoops to get their movies from certain regions because of the licensing arrangements made to distribute said movies in each of the regions in which it is made available. However, at the same time, I understand the business advantages, and perhaps even necessities, of doing so.
    .
    [SIGPIC][/SIGPIC]

    I was Dubsy on the Old Forums. I am still @Dubsy in-game. Also, lol.
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    clockwise wrote: »
    If this is accurate:



    then it seems more than accommodating. I am not in Russia or any other banned region, so I can't test it, but I would imagine that Cryptic/PWE can, and if this kind of message is going out, then they likely expect that it is working as designed, barring the receipt of any complaint or request for assistance. And before anyone jumps out with "Russian players can't make a PWE account," I would entreat them to please re-read the quoted passage above.

    In any case, although personally I think it would be quite a stupid maneouvre for a company anywhere to just toss any significant number of their customer base under a fleet of busses, I also maintain that "the lifetime of the product" should be understood to also include, by definition, "for example, by its availability in your region." Similarly, and not too unrelated, I personally think it's absurd to have consumers jump through hoops to get their movies from certain regions because of the licensing arrangements made to distribute said movies in each of the regions in which it is made available. However, at the same time, I understand the business advantages, and perhaps even necessities, of doing so.

    Would love that to be true but was talking to my Russian friends during a Second Life building session ( some mad weapons were made) , they simply cant log on AFTER linking.

    I told them to check their email to see if its account guard. Hopefully thats it . That does EVENTUALLY gets fixed after much nagging with tickets.

    But thats only part of the issue.

    They cant post here to say what the problem is . They paid a lot of cash for LTS and they have no forum access but , a new player from lets just say Mars for the point of argument that hasnt paid a dime can post here all they want.

    Unlimited forum access was part of the deal they were sold but now they cant post, heck free players can even sneak into the PTS forum section now , thats not acceptable. They were not just sold unlimited game time (they still might have it it could be account guard messing up ) but unlimited access to the forums as well.

    So Cryptic is still spineless just for that fact alone. Sorry Cryptic even if you did fight for forum access for those players you didnt fight hard enough in my books, failure is failure.

    I so hope you are right and my friends are just having account guard problems after said linking. But other issues still remain.

    An LTS should still be able to access the forums no matter what country they are from.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • bluedarkybluedarky Posts: 1,232 Arc User
    edited August 2012
    Unfortunately Nepth as the arguments over the waves of bannings following the changeover to the "Atari Rules of Conduct" proved, access to the forums is a benefit Cryptic/PWE can retract at any time for any reason with or without warning.
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    bluedarky wrote: »
    Unfortunately Nepth as the arguments over the waves of bannings following the changeover to the "Atari Rules of Conduct" proved, access to the forums is a benefit Cryptic/PWE can retract at any time for any reason with or without warning.

    I know thats a major downer , another bug bear of mine that PWE TOS......and for like months AFTER the change over they ADVERTISED FULL FORUM access as if it was a product you could buy :/

    Thats false advertising.

    Dont get me wrong all this **** isnt the devs faults the devs do a great game and I pretty sure they would want the whole world to see the game, its the management that are dumb.

    But sorry to say I am the type of person that will tar them all with the same brush they think all Russian and Chinese players are hackers, well I think the whole of Cryptic are spineless PWE yes men.

    Not nice is it Cryptic?
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    Well the ban hammer is coming down heres the thread Jenny was talking about.

    http://sto-forum.perfectworld.com/showthread.php?t=247970

    Grim reading indeed.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • beldinbeldin Posts: 1,708 Arc User
    edited August 2012
    nepht wrote: »
    Well the ban hammer is coming down heres the thread Jenny was talking about.

    http://sto-forum.perfectworld.com/showthread.php?t=247970

    Grim reading indeed.

    That thread is 8 months old.
    R607qMf.jpg
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    beldin wrote: »
    That thread is 8 months old.
    SO. locking a player out now or back then is still BS.

    But because you like to nit pick heres the more recent thread.

    http://forums.steamgames.com/forums/showthread.php?t=2790262

    If you read through all that thread you will see that people CLAIM Germans hack more than Russians, so I wouldn't go around thinking I don't care doesn't affect me one day Perfect World might region ban your area.

    Sorry wasnt a claim was actual FACT punkbuster bans for the Perfect World shooter BLACK LIGHT RETUBUTION http://www.pbbans.com/mbi-latest50-bf3-lfb41.html look for the German and US flags ....who knows we all might get banned.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • kylexiii#1660 kylexiii Posts: 0 Arc User
    edited August 2012
    I stopped caring a long time ago.

    Because caring about what Cryptic/whateverthewho is going to do next is boring.
  • beldinbeldin Posts: 1,708 Arc User
    edited August 2012
    nepht wrote: »
    SO. locking a player out now or back then is still BS.

    But because you like to nit pick heres the more recent thread.

    http://forums.steamgames.com/forums/showthread.php?t=2790262

    If you read through all that thread you will see that people CLAIM Germans hack more than Russians, so I wouldn't go around thinking I don't care doesn't affect me one day Perfect World might region ban your area.

    The thing is just .. it makes no sense to sell an old thread as if it is something that is
    happening NOW. We all know that already. But you posted it as if they just these days
    were starting to ban people.

    It had been a real news if people with Cryptic Accounts are now longer allowed to log in,
    and that what was i expected to read here the way it was posted.
    R607qMf.jpg
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    pyroluna wrote: »
    I stopped caring a long time ago.

    Because caring about what Cryptic/whateverthewho is going to do next is boring.

    Thanks for helping this discussion on this serious issue move on all the people that posted before you even the ones that disagree with my point of view all made valid points that I could think over.

    All I get from you is you like to go meh.

    Meh your life choice.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    beldin wrote: »
    The thing is just .. it makes no sense to sell an old thread as if it is something that is
    happening NOW. We all know that already. But you posted it as if they just these days
    were starting to ban people.

    It had been a real news if people with Cryptic Accounts are now longer allowed to log in,
    and that what was i expected to read here the way it was posted.

    I see your point but it is happening now two friends of mine cant log on after linking their accounts and they have checked its not due to account guard.

    And as we have seen on the steam thread its seems to be more recent with the poster locked out of STO and Blacklight :/

    It just hammers the fact home we dont know what is happening , and this is because of lack of communication. Stormshade promised the full facts he didnt make good on that promise, lack of communication looks like stealth and causes confusion with the playerbase :/
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • beldinbeldin Posts: 1,708 Arc User
    edited August 2012
    nepht wrote: »
    I see your point but it is happening now two friends of mine cant log on after linking their accounts and they have checked its not due to account guard.

    And as we have seen on the steam thread its seems to be more recent with the poster locked out of STO and Blacklight :/

    It just hammers the fact home we dont know what is happening , and this is because of lack of communication. Stormshade promised the full facts he didnt make good on that promise, lack of communication looks like stealth and causes confusion with the playerbase :/

    How could they link accounts if they can't even create a PWE account ? I know i would
    avoid linking for all costs if i'm in one of the regions, since its a long known fact that
    they can't login with a PWE account.

    The real problem for me (aside from forum access) seems to start when we don't have
    the chance to login with Cryptic accounts anymore.
    R607qMf.jpg
  • ktm1ktm1 Posts: 148 Arc User
    edited August 2012
    beldin wrote: »
    How could they link accounts if they can't even create a PWE account ? I know i would
    avoid linking for all costs if i'm in one of the regions, since its a long known fact that
    they can't login with a PWE account.

    The real problem for me (aside from forum access) seems to start when we don't have
    the chance to login with Cryptic accounts anymore.

    beldin..... this. it implies the grandfathering of older players. pple who played prior to pwe taking over should still link and should still be able to play, but NEW players are not able to join.
    Hello,

    *snip*

    Players in banned regions who have established Cryptic accounts should be able to link their accounts now, so long as they are successfully logged into their Cryptic accounts on the site before creating a new PW credential.

    Does this make sense?

    Kindly let me know if you have any additional questions. I'm happy to assist however I can.

    Thank you for your patience,

    Customer Support
    Cryptic Studios / Perfect World Entertainment
    space is disease and danger wrapped in darkness and silence
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    beldin wrote: »
    How could they link accounts if they can't even create a PWE account ? I know i would
    avoid linking for all costs if i'm in one of the regions, since its a long known fact that
    they can't login with a PWE account.

    The real problem for me (aside from forum access) seems to start when we don't have
    the chance to login with Cryptic accounts anymore.

    Beldin you hit the nail on the head , you can technically create an account in another country like mah buddies they played Perfect World when they were at Uni in the UK before they went back home to Russia. So if CS is correct they SHOULD be ok...time will tell.

    BUT if CS says to a Champions Online LTS vet from Russia who hasnt played Perfect World games while abroad to link accounts and it will all be ok like CS has been saying they are screwed.
    ktm1 wrote: »
    beldin..... this. it implies the grandfathering of older players. pple who played prior to pwe taking over should still link and should still be able to play, but NEW players are not able to join.

    Cryptic have grandfathered their players in PWE hasnt. You need to be able to make a separate PWE account in the first place these players cant do this. CS saying aww its ok make a PWE account and merge the two and you'll be fine is flat out lying on Cryptic/PWE's part.

    Again Customer support telling these players to link accounts is pointless they cant make PWE accounts to begin with , and Cryptic know this.

    And that people is how Cryptic stealth banned these players.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • beldinbeldin Posts: 1,708 Arc User
    edited August 2012
    nepht wrote: »
    Again Customer support telling these players to link accounts is pointless they cant make PWE accounts to begin with , and Cryptic know this.

    As long as their is no clear answer / solution the CS should indeed better warn these people
    to NOT link the accounts, and hold their Cryptic Accounts as long as they can login with them
    or there is a real solution.

    And that better in BIG RED :mad:

    That they can't even create accounts helps of course, but clearly not if people create them
    from other countries, of let maybe a friend do that.

    Else if someone of your friends already really can't play .. maybe they should test if it works
    with the AOL Proxy. Its a hassle .. but i used that for trying Vindictus because i was also
    region banned there as a german.
    R607qMf.jpg
  • clockwiseclockwise Posts: 145 Arc User
    edited August 2012
    Like I said, LTS should be understood to include "for the duration of the game's availability in your region" as one of the ways of defining the lifespan of the game in any given locale. As a consumer, is that absurd? Yes. As a business, does that make sense? Yes.
    .
    [SIGPIC][/SIGPIC]

    I was Dubsy on the Old Forums. I am still @Dubsy in-game. Also, lol.
  • r9xchaosr9xchaos Posts: 533
    edited August 2012
    In germany we have a rule where WEAPONS are generally forbidden except you have a license...

    BUT you can buy weapons like combat knifes in the store without having a liecense..

    IF the cops catch you wearing that combat Knife you get busted....

    SO its allowed to BUY but its not allowed to OWN such a knife...lol

    Maybe its the same here .. youre allowed to BUY things from any region.. but not to play... lol
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    clockwise wrote: »
    Like I said, LTS should be understood to include "for the duration of the game's availability in your region" as one of the ways of defining the lifespan of the game in any given locale. As a consumer, is that absurd? Yes. As a business, does that make sense? Yes.

    Only if they advertised the LTS as such which they didnt so meh. It was advertised as life of the game. No regions were mentioned.

    Again more false advertising on Cryptic's part.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • mersenneprimemersenneprime Posts: 110 Arc User
    edited August 2012
    clockwise wrote: »
    Like I said, LTS should be understood to include "for the duration of the game's availability in your region"
    Why should it be understood to be that?

    The Lifetime subscription page specifically states "Lifetime subscription covers your subscription fee for as long as the game is in service."

    If they could buy the subscription in their region previously, then they should have access to the game until the servers are shut down, as clearly stated in the terms of what they purchased.

    Customers were sold something, and new owners of a company are still under an obligation to honor existing contracts. If they're honoring some lifetime subscribers, they should be honoring it for ALL lifetime subscribers. There is no implied "until we don't feel like supporting you".

    In order for them to stop honoring the contracts, they would need to re-negotiate the existing contracts. This means players would have to agree to new terms before the company can change things.

    In the game, I'm @Knickknacks.
  • battybattybatsbattybattybats Posts: 777 Arc User
    edited August 2012
    clockwise wrote: »
    Like I said, LTS should be understood to include "for the duration of the game's availability in your region" as one of the ways of defining the lifespan of the game in any given locale. As a consumer, is that absurd? Yes. As a business, does that make sense? Yes.

    I plain do not see how region-bans make business sense.
    The policy is bad for the companies reputation and thats bad for bussiness.
    The company makes many remaining customers insecure (Will MY region be next to go?) and thats bad for bussiness as people will buy less from the store in case all their investment is made inaccessible with a keystroke.
    ___________________________________
    While she has been rescued
    what diabolical mastermind
    was behind the devious brain-napping of
    the Volterrific Dr Cerebellum?
  • taintedmesstaintedmess Posts: 446 Arc User
    edited August 2012
    clockwise wrote: »
    Like I said, LTS should be understood to include "for the duration of the game's availability in your region" as one of the ways of defining the lifespan of the game in any given locale. As a consumer, is that absurd? Yes. As a business, does that make sense? Yes.

    Um no the LTS should be understood to include what it claims to include there should be no muddy water about it.

    If it states
    you will have access to the game for the life of the product

    that's what you should get that should not in fact mean
    you will have access to the product until we decide your geographical region is not allowed to play it any more
  • clockwiseclockwise Posts: 145 Arc User
    edited August 2012
    They killed the product in select regions. It is no longer in service there. The reason doesn't matter. And again... as a consumer, is that stupid? Yes. As a business, does it make sense? Yes.

    I don't know the specific motivation for the region bans. For products with a physical component (like console games, for example), there are, and have been for a long time, usually distinct distribution companies for various regions. This is probably because a distributor who is the best capable, by whatever metrics the deal that the publisher inked with them cares about, of meeting their needs in one region may be less so, or not at all capable, in some other region(s). Those needs may be cost per unit, dispersal area, or whatever else.

    This is why you, the consumer, will see things in your imported video games stating that the game is only for customer in Japan or the UK or what have you. The publisher has inked deals with companies that have nothing to do with each other in order to get the best possible distribution in each region. Instead of having one distributor who is awesome in the USA and has no presence in the UK, for example, they make a deal with one for each region to have the exclusive rights to distribute the product there.

    And in this same vein, is it dumb for those products to say that the consumer is breaking a law to buy and then use the product out of that region? Yes. Yes, it is. And is it also possible to see and understand why the business did that? Yes. Yes, it is.

    Let's say you won a prize that let you get a fully paid annual lease on your favourite car for so long as that car was in production. Let us then suppose that the maker of that car no longer, for whatever reason, makes the car available in your region. Are they still obligated to ensure that you continue to get a new model for lease in an area in which they no longer maintain the infrastructure to support that? I'm going to guess that even if a judge were to award you some kind of damages, they would also concede that the company should not be obligated to take on the operating liability of maintaining a really quite complex series of infrastructures in order to meet an obligation that can easily be argued has been quite thoroughly met.

    And in this hypothetical case, would that company get some bad press, maybe lose some business? Is it dumb, as a consumer, to even have to think or worry about things like this? Yes. Yes, it is. Will the company, as most that survive, do whatever it needs to do to retain the maximum profitability and operate for as long as it can? Yes. Yes, it will.

    I guarantee you, the forum users for CO are not the majority of the users of this game. I also guarantee you that the subset of the users of these forums who are outraged enough by this poor treatment of some of their fellow users (let us have no debate about that point, at least; I do agree that it's stupid) is in fact just that; a subset. Do you honestly believe PWE, Cryptic, or for that matter ANY corporation, especially a publicly traded one, is going to change a course that has been set in order to appease what likely amounts to quite a bit less than even 1% of its customer base?

    Voicing your opinion on the matter is certainly your prerogative. As a consumer, I agree with your sentiments. But having a tantrum about it is not going to achieve the end for which you seem to wish.
    .
    [SIGPIC][/SIGPIC]

    I was Dubsy on the Old Forums. I am still @Dubsy in-game. Also, lol.
  • nephtnepht Posts: 6,883 Arc User
    edited August 2012
    clockwise wrote: »
    They killed the product in select regions. It is no longer in service there. The reason doesn't matter. And again... as a consumer, is that stupid? Yes. As a business, does it make sense? Yes.

    I don't know the specific motivation for the region bans. For products with a physical component (like console games, for example), there are, and have been for a long time, usually distinct distribution companies for various regions. This is probably because a distributor who is the best capable, by whatever metrics the deal that the publisher inked with them cares about, of meeting their needs in one region may be less so, or not at all capable, in some other region(s). Those needs may be cost per unit, dispersal area, or whatever else.

    This is why you, the consumer, will see things in your imported video games stating that the game is only for customer in Japan or the UK or what have you. The publisher has inked deals with companies that have nothing to do with each other in order to get the best possible distribution in each region. Instead of having one distributor who is awesome in the USA and has no presence in the UK, for example, they make a deal with one for each region to have the exclusive rights to distribute the product there.

    And in this same vein, is it dumb for those products to say that the consumer is breaking a law to buy and then use the product out of that region? Yes. Yes, it is. And is it also possible to see and understand why the business did that? Yes. Yes, it is.

    Let's say you won a prize that let you get a fully paid annual lease on your favourite car for so long as that car was in production. Let us then suppose that the maker of that car no longer, for whatever reason, makes the car available in your region. Are they still obligated to ensure that you continue to get a new model for lease in an area in which they no longer maintain the infrastructure to support that? I'm going to guess that even if a judge were to award you some kind of damages, they would also concede that the company should not be obligated to take on the operating liability of maintaining a really quite complex series of infrastructures in order to meet an obligation that can easily be argued has been quite thoroughly met.

    And in this hypothetical case, would that company get some bad press, maybe lose some business? Is it dumb, as a consumer, to even have to think or worry about things like this? Yes. Yes, it is. Will the company, as most that survive, do whatever it needs to do to retain the maximum profitability and operate for as long as it can? Yes. Yes, it will.

    I guarantee you, the forum users for CO are not the majority of the users of this game. I also guarantee you that the subset of the users of these forums who are outraged enough by this poor treatment of some of their fellow users (let us have no debate about that point, at least; I do agree that it's stupid) is in fact just that; a subset. Do you honestly believe PWE, Cryptic, or for that matter ANY corporation, especially a publicly traded one, is going to change a course that has been set in order to appease what likely amounts to quite a bit less than even 1% of its customer base?

    Voicing your opinion on the matter is certainly your prerogative. As a consumer, I agree with your sentiments. But having a tantrum about it is not going to achieve the end for which you seem to wish.

    Dubsy you a sound peep so I will say this we will have to agree to disagree. I just think your plain wrong on the subject.

    No were in the page were you could buy a LTS did it say "you can play till we decide your all hackers and we dont like you anymore"

    Makes no business sense blocking two of the worlds largest country's, no business sense at all.

    The facts were they were sold access to the game for the lifetime of the actual game.

    Now if say the game is going to be realesed in Asia area (which the servers which Russia and China gets to play on with most mmo's ) . Then we wouldnt ***** as much.

    That might be the case , but we just dont know Stormshade has still not told us what is going on :/

    And thats mah point.
    nepht_siggy_v6_by_nepht-dbbz19n.jpg
    Nepht and Dr Deflecto on primus
    They all thought I was out of the game....But I'm holding all the lockboxes now..
    I'll......FOAM FINGER YOUR BACK!
  • clockwiseclockwise Posts: 145 Arc User
    edited August 2012
    nepht wrote: »
    ... but we just dont know Stormshade has still not told us what is going on :/

    And thats mah point.

    Even if that's your main point, I'm going to guess that here, as well, Stormshade has more responsibilities than ensuring the complete understanding and agreement of a very small portion of CO's user base, no matter how loud they may feel in the context of CO's forums. I could be wrong, of course. He may have been kicking back with some potato chips and cola and madly refreshing this page, in which case, he's a feminine hygiene product of your choice. But I doubt that that's the case. :wink:
    .
    [SIGPIC][/SIGPIC]

    I was Dubsy on the Old Forums. I am still @Dubsy in-game. Also, lol.
  • angelofcaineangelofcaine Posts: 9 Arc User
    edited August 2012
    clockwise wrote: »
    ...Stormshade has more responsibilities than ensuring the complete understanding and agreement of a very small portion of CO's user base, no matter how loud they may feel in the context of CO's forums. I could be wrong, of course...
    If we're talking about the duties of the CM (Community Manager), then that's EXACTLY one of his responsibilities :cool:
    clockwise wrote: »
    ...He may have been kicking back with some potato chips and cola and madly refreshing this page, in which case, he's a feminine hygiene product of your choice.
    But I doubt that that's the case.
    On this subject, i haven't a clue :redface:
    But due to the wording of the opinion i HAD to quote it for future reference :biggrin:
    __________________________________________________O.P.T.I.O.N.S.
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    [SIGPIC]http://i18.photobucket.com/albums/b132/AngelOfCaine/STILLS/Misc/CO-Sig_01e.png[/SIGPIC]
    Were there any specific reason for that personal attack other than that your opinion differs from mine?
  • clockwiseclockwise Posts: 145 Arc User
    edited August 2012
    If we're talking about the duties of the CM (Community Manager), then that's EXACTLY one of his responsibilities :cool:

    I did not say it was NOT his responsibility. I said he surely had more responsibilities than that alone. If he doesn't, then I'm looking for a job, just saying.
    .
    [SIGPIC][/SIGPIC]

    I was Dubsy on the Old Forums. I am still @Dubsy in-game. Also, lol.
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