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Account server time out

Getting the following error after updating the launcher:
Unable to authenticate: Connection to the account server timed out

Anyone else having issue?
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Comments

  • iimineriiiiminerii Posts: 1 Arc User
    Yep. I am as well. Has to be the server itself.
  • tinmanx68xxtinmanx68xx Posts: 5 Arc User
    Launcher Version: CL_2019_07_22_17_20
  • imperium2#4831 imperium2 Posts: 1 Arc User
    Same here
  • mrsoup2012mrsoup2012 Posts: 1 Arc User
    edited August 28
    Likewise.

  • vividsun26vividsun26 Posts: 1 New User
    I am having the same issue.
  • gurdagurda Posts: 2 Arc User
    yah was looking forward to playing again after years and this :(
  • bfistxbfistx Posts: 1 Arc User
    yup, can't get in
  • gurdagurda Posts: 2 Arc User
    edited August 28
    dissapointing because my friend is playing :'(
  • criswolf09criswolf09 Posts: 643 Arc User
    Happening again today August 31st.
    Useful Guides about Archetypes and General Gameplay of the Game Click Here
  • alli210alli210 Posts: 207 Arc User
    criswolf09 wrote: »
    Happening again today August 31st.

    Same getting "Account server connection failed."

  • skippercusskippercus Posts: 2 Arc User
    Same here, can get in eventually but also happens when trying to change characters...
  • royalflvshroyalflvsh Posts: 164 Arc User
    I'm getting the same "Account server connection failed" message whenever I try to log in.

    Please fix this.
  • jaazaniah1jaazaniah1 Posts: 3,324 Arc User
    Yep. Everytime I switch this character I get this message and have to relog. Please fix.
    skippercus wrote: »
    Same here, can get in eventually but also happens when trying to change characters...

    aMxOJ0g.png

    Project Attalus: Saving the world so you don't have to!
  • kokushibyou2kokushibyou2 Posts: 4 Arc User
    Same problem yesterday and today. Anyone have any work arounds?
    15 Minute Survival - NW-DTJCRKAGK
    Prison of the -
    NW-DIHNS8H3R
  • this is the same yesterday and today follows the same message
    "Account server connection failed"
  • I want to change characters and the same message comes out
  • it is already impossible to connect
  • without fixing the problem the GM do nothing to solve the problem the game is going overboard
  • many maintenance but do not fix anything spoil even more
  • royalflvshroyalflvsh Posts: 164 Arc User
    You guys are lucky you can even log in. I can't even pull the game up without seeing "Account server connection failed" and being logged out automatically. (It's my wife's birthday weekend. I have to wonder - did she pay off Cryptic to make this happen...?)
  • kaizerinkaizerin Posts: 2,243 Cryptic Developer
    Hey guys, keep me posted if this is still occuring.​​
  • spinnytopspinnytop Posts: 15,769 Arc User
  • shapey#5696 shapey Posts: 1 Arc User
    > @kaizerin said:
    > Hey guys, keep me posted if this is still occuring.​​

    It's still happening. It's very erratic for me; occasionally it will let me back on right at the login, occasionally I have to restart the client, and then occasionally I'm just out of luck and can't log in at all.

    My friend has this issue as well, and it's just as unpredictable, only it's been less lenient on him and just won't let him on often.

    Both of us are automatically disconnected from the server whenever we try to swap characters, no matter which it is doing. Several people have indicated the same issue in-game as well.

    I hope this is something that can be fixed soon.
  • qawsadaqawsada Posts: 595 Arc User
    It still happening to me whenever I try to switch to another character. I had to relog just to switch characters.
  • autobotgoldbugautobotgoldbug Posts: 1 Arc User
    every time when switching characters I get kicked of server
  • shortbus#4297 shortbus Posts: 59 Arc User
    kaizerin wrote: »
    Hey guys, keep me posted if this is still occuring.​​

    The connection issues seem to come in a couple different flavors:
    • - can’t connect to the character select screen
    • - Can select a character but then can’t get to a map
    • - Can get to a map, it then have no real interaction with it, rubberband, no chat, etc
    • - Disconnect with out a SNR message
    • - Disconnect when trying to change characters
    • - Server cannot connect to character creation stuff.

    This was happening on the Live server and PTS.
  • kaizerinkaizerin Posts: 2,243 Cryptic Developer
    This should be addressed now. Please post if this continues to be an issue.​​
  • warcanchwarcanch Posts: 656 Arc User
    qawsada wrote: »
    It still happening to me whenever I try to switch to another character. I had to relog just to switch characters.

    This for me.​​
    .

    -=-=-=-=-=-(CO in-game handle: @WarCan )-=-=-=-=-=-
    "Okay, you're DEAD, what do you do NEXT?"
  • avianosavianos Posts: 4,880 Arc User
    Well I'm getting constant Server not Responding now when switching characters, entering alerts or even getting inside lair missions​​
    An Introvert guy who use CO to make his characters playable but farms way to much to archieve that
    Playing as EVERYTHING but Superheroes (BUT they are my Heroes) Eternal Silver since 1 February 2011
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  • jaazaniah1jaazaniah1 Posts: 3,324 Arc User
    Happening right now. Can't log in to the game at all.
    aMxOJ0g.png

    Project Attalus: Saving the world so you don't have to!
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