How long are you folks waiting before giving up? The reason I ask is that I had this, so I alt-tabbed and left it running whilst I searched to see if anyone had come up with a fix. A full 10 minutes or so later, I noticed the background screen change - and found I had gotten past that screen and was now at the character…
http://nw.perfectworld.com/feywildpack/feywildknight This is what you bought, yes? Notice what isn't listed? 'Access to the Fury of the Feywild patch'. You know how I know that, aside from being able to read? I haven't bothered with this pack, but I am currently downloading the patch you seem to think you paid for.
You didn't spend a penny to get the Feywild patch - everyone got it for free. What you might have bought is the Feywild pack, all parts of which can be used perfectly well on the normal, non-Feywild content. If you didn't realise this, I suggest next time, you make sure you know what you're buying before you buy it.
I'm not hugely impressed with this game (I think it's OK, but hardly a top-quality, AAA game), but one of the things I actually like about it is that the devs aren't afraid to rebalance gear by nerfing it, if needed. If, as you suggest, you only rebalance gear by adding even better other gear, that only layers overpowered…
Well, you've just proven that the quest guidance can't really be so compelling, as one of the first things you're told during this 'quest guidance' upon creating a new character is how to turn off the line you find so annoying. Press Z. One thing you may have missed, though, is that it can also aid in exploration, as, if…