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How about you throw us Guardian Founders a bone?
alaerick
Member, Neverwinter Beta Users, Neverwinter Guardian Users Posts: 166 Bounty Hunter
Right about now I am feeling a bit put off (read as cheated) by your course of action in releasing these new packs. We Guardian Founders paid you the price of a new game 59$ before the game was officially launched. That's an act of good faith. For this we got:
1 Epic mount for each character we make (normally priced 2-3k zen) Little did we know that this exact mount would be available to others with a better color scheme even.. -_-
1 Purple companion (which as it turns out is pretty terrible all things considered since the stone is waaay better and is normally priced 2k zen)
We get a lousy weapon that only lasts till level 15 at which time even greens start to out class it and any looted dungeon item blows it away. This means 2 hours approximately per character of something. This should have been a weapon which continued to be useful as you leveled. Such as an item which matches your level at .9 strength to an equally leveled blue item. (level 19 dungeon item damage 100, greywolf's legacy weapon level 19 damage 99) That you use all the way up to 60.
We got no custom races. (All new packs that cost 59$ come with a special mount, race, and more!)
We got a ring you can't even use to alter the appearance of another ring to make that other ring glow (Eg totally garbage since it's junk even at level 15)
An item that drops an item that is worth 30 copper and cannot be equipped.
No actual bags to expand our inventory.
Some endless party poppers which require you keep them IN YOUR ACTUAL BAGS (NOT THE BANK) for the timer to count down making it totally useless even beyond useless.
And a mask which for all intents and purposes can't even be used to custom skin a helmet meaning if you don't buy a costume (one of 3 options) outfit you have to run around naked to even use it.
That amounts to bull**** since all of the "extras" are total garbage not worth the price paid and any other non founder out there can get better things than us at less cost. All this to say. It wasn't worth it and it makes me feel as tho I got the shaft.
How to rectify this situation is much easier than you think. Throw us a bone people. Make us feel good about our purchase! Give us a custom race we can use. Fix the weapon to be more useful. Something to make it feel like our money was well spent. We did what many won't do. We put real $$ in your account. All of these new packs are let's face it better than what we paid 59$ for and they are the same price.
In a perfect world (pun intended) you would have not added new packs, you would have added items to the existing packs to make them more desirable. This would have shown us paying customers that we mean something to you and that you appreciate our business. Rather than say screw you guys, we want someone elses money.. we already got yours so stfu and go away.
1 Epic mount for each character we make (normally priced 2-3k zen) Little did we know that this exact mount would be available to others with a better color scheme even.. -_-
1 Purple companion (which as it turns out is pretty terrible all things considered since the stone is waaay better and is normally priced 2k zen)
We get a lousy weapon that only lasts till level 15 at which time even greens start to out class it and any looted dungeon item blows it away. This means 2 hours approximately per character of something. This should have been a weapon which continued to be useful as you leveled. Such as an item which matches your level at .9 strength to an equally leveled blue item. (level 19 dungeon item damage 100, greywolf's legacy weapon level 19 damage 99) That you use all the way up to 60.
We got no custom races. (All new packs that cost 59$ come with a special mount, race, and more!)
We got a ring you can't even use to alter the appearance of another ring to make that other ring glow (Eg totally garbage since it's junk even at level 15)
An item that drops an item that is worth 30 copper and cannot be equipped.
No actual bags to expand our inventory.
Some endless party poppers which require you keep them IN YOUR ACTUAL BAGS (NOT THE BANK) for the timer to count down making it totally useless even beyond useless.
And a mask which for all intents and purposes can't even be used to custom skin a helmet meaning if you don't buy a costume (one of 3 options) outfit you have to run around naked to even use it.
That amounts to bull**** since all of the "extras" are total garbage not worth the price paid and any other non founder out there can get better things than us at less cost. All this to say. It wasn't worth it and it makes me feel as tho I got the shaft.
How to rectify this situation is much easier than you think. Throw us a bone people. Make us feel good about our purchase! Give us a custom race we can use. Fix the weapon to be more useful. Something to make it feel like our money was well spent. We did what many won't do. We put real $$ in your account. All of these new packs are let's face it better than what we paid 59$ for and they are the same price.
In a perfect world (pun intended) you would have not added new packs, you would have added items to the existing packs to make them more desirable. This would have shown us paying customers that we mean something to you and that you appreciate our business. Rather than say screw you guys, we want someone elses money.. we already got yours so stfu and go away.
A beautiful death awaits you...
[SIGPIC][/SIGPIC]
[SIGPIC][/SIGPIC]
-Foundry-
Campaign: The Battle of Neverwinter - NWS-DOQXFA4ZD
Prologue: A not so simple plan - NW-DCJG75B9D
Campaign: The Battle of Neverwinter - NWS-DOQXFA4ZD
Prologue: A not so simple plan - NW-DCJG75B9D
Post edited by alaerick on
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Or, basically, all the other junk combined has a $13 value (1300 zen?). That sounds about right given the outrageous prices for similar items in the store. That includes free respec (was $5 value at the time $3 now), so the other junk is really worth $10 combined when you factor THAT one in.
Still seem like you got robbed? I feel the $60 pack was a reasonable value. Not a hot smokin' deal, but acceptable. Now, you could question the sanity of $30 for a horse, but that is their price, and that makes the package value reasonable.
The mount is account wide, though. If you have only one character then, yes, it does seem pricey. But if you have a few it doesn;t seem unreasonable.
That free respec that they "accidentally" overwrote with the big balance patch pre launch? Yeah, I still haven't gotten that back yet.
Founder's yes. There should not even be any other packs. There should be "Founder Pack A, B, C. And post launch pack A, B, C. Items get added to those packs regularly. They add single items which can be purchased with zen as well. It is totally unnecessary to add dozens of packs.
It wasn't a deal tho. All things considered the "extras" are not worth dren. Not even 1$. Totally and utterly junk. So yes I still feel like I was cheated on the purchase. You were given no explanation of the items before purchase. It was blind faith that they did right by you. I do not feel they did and after seeing these new packs coming out feel as tho it was a waste of money and that makes me have bad feelings toward the company. Which in turn hurts my opinion and desire to continue being a customer as I am sure many others agree. If the mount was truly unique not a one off uglier version of something anyone can buy.. Or the pet actually half way decent.. not something you need to replace with a zen purchase anyway.. then perhaps it might be worth even half of what it is. But it's not. It's a ripped off skin, it's a crappy companion, and some utterly useless junk.
Exactly that's why I didn't mention it at all. Since it might as well of never existed to begin with seeing as it magically vanished.
[SIGPIC][/SIGPIC]
Campaign: The Battle of Neverwinter - NWS-DOQXFA4ZD
Prologue: A not so simple plan - NW-DCJG75B9D
You got the items you paid for. If you like the new pack, you can pay for it as well and have all of those items.
It is unreasonable to think that you are going to spend $ on one thing and get everything new that comes out for that same original cost.
I go get a "package deal" at a store. 3 months later they have a new package deal that I like better than the one I bought. Do you think the store is going to give me some or all of the new stuff for free, to "throw me a bone"? I don't think so.
Neverwinter Census 2017
All posts pending disapproval by Cecilia
Fixed that for you.
'Caine, miss you bud. Fly high.
Minus my respec. I'll take my $5(+25% EU VAT) refund now.
Fair enough. If the pack did not include all that was advertised you should be compensated. Technically, in the state of CA (where both Cryptic and PWE are located within a short drive of each other), a failure, by the merchant, to deliver on any part of a purchase contract renders the entire purchase legally voidable by the purchaser. Of course you would have to pursue this in a court in CA (probably more expensive than it is worth for someone listing a EU VAT attached to their purchase).
'Caine, miss you bud. Fly high.
I would simply like it back, either in Zen or money or as a replacement. Same as buying a car and after the first service the dealership has taken your spare wheel away.
It's not even worth pursuing in a small claims court, all it does is negatively affect my opinion of the company. Not that Cryptic and PWE care, clearly.
Anyone still searching for guilds you can check out HCG Hardcore Christian Gamers.
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[SIGPIC][/SIGPIC]
Agreed.. Looking at the packs it really seems like the Guardians got the shaft. Seriously, the mount is a clone of another mount accessible another way unlike the new pack mounts, or the races, the companion is a death magnet that doesn't boost your stats so it's not even worth the cost, etc..
[SIGPIC][/SIGPIC]
Campaign: The Battle of Neverwinter - NWS-DOQXFA4ZD
Prologue: A not so simple plan - NW-DCJG75B9D
The dire wolf is one of the best pets subject to taking damage, and is generally considered better than the panther companion with the Founder's package.
The weapon makes starting new alts more pleasant, so it's value depends largely on how many alts one makes. They have to be careful to not make the weapon too good, lest it wander into p2w territory.
It does come with a custom race unlike the GF pack. Unless there has been some kind of official announcement I am unaware of, you have no idea what future packs will contain.
I doubt this prevents you from using the supposedly "junk" ring. Once again, it can't be too good without wandering into the p2w zone.
Yes, this is a useless fluff item. So, who cares.
Yep, bags weren't included. I don't recall this being an issue when the pack was released.
Another fluff item, Who cares.
It goes on the social tab, so you can wear it with your free peasant garb.
Some were fluff. Some were useful. None were so wonderful as to constitute a p2w advantage, as it should be. If you didn't feel it was worth it to you, you shouldn't have bought it. The contents of the pack were detailed.
It's even easier than that, as there is no situation to rectify, so what needs to be done by them is nothing.
You bought stuff. You got it. They don't have to do anything. That you now suddenly suffer buyer's remorse is your problem, not theirs.
This new $60 pack is better than the GF $60 pack. There is a reason for that. In addition to those who have not bought any pack, they are also trying to encourage GF pack purchasers to buy it. To encourage that, the new $60 pack has to offer something more than the old one did.
Pick any two of the 600k AD, Fashion outfit and Moon elf race. Pick any two of the Stone, Companion, Mount and Enchantment. Get the forum and in-game titles included.
$29.99 for Founder/HoN owners.
If they had that as an option, I can already tell you I wouldn't even bother to think about buying it, only what I'd pick.
They sure could have. But, they didn't. So, if you want it, you'll have to buy the package they offered instead of the one you want. You're idea is a nice way to customize pack offers, so if they read it, perhaps they will be inspired to modify future pack offers to something along those lines.
1) Sure, but, It's not a unique appearance like ALL of the other pack mounts. Your point is moot.
2) Subject to taking damage.. yes that is the key issue here. It dies. Fast. Super fast actually because it's melee and gets 1 shot by AOE since it's not smart enough to get behind a target or move when the big guns come out. Again point is moot.
3) Going from memory here but it said something like "Useful through your adventures", It was not useful through out my adventures. It was out classed before your first dungeon. Again like I said. If the item leveled with you but was just sub par to an equal level blue it would NOT have been p2w it would have been a convenience item. Again point is moot.
4) We are discussing the GF pack! What pack are you discussing? We GF did NOT get a custom race or skin or anything else that any of the other packs include. Again point is so off base it's a wtf? Moot doesn't even cover it.
5) The ring was junk I used it till the first grey item I got dropped. That was at level 4 or 5 I forget. Again it could have easily been an item just subpar to an equal level blue that leveled with you and or rings should be able to have their appearance customized making it a nice skin for later use. It's neither. Point moot.
6) Useless fluff item, yeah good way of putting it. I care because like all of the other stuff it was not exactly listed this way. Before making the purchase you had no idea what these items were, or did. There was no "Detailed explanation". Just a name in a list. Guess what? Point moot.
7) The 15$ pack came with a bag. (Wish I spent less money and got this one) That's a customer satisfaction thing. Spending less should not equal more.
8) Yep more useless fluff! At least we agree on something!
9) Yes you are right. It goes on the social tab. Who actually wears that "free peasant garb? Especially with a fancy mask? Cause they are so totally a match right? /facepalm
10) That is your opinion. You bought the HotN Pack. You do not have the right to pass judgement. You did not make the same purchase I did. You got a unique mount. You got a unique Race, etc. If you want to discuss the pack you bought be my guest. You didn't buy this so your opinion is less than needed.
11) Wrong. I made a blind purchase. I feel that the purchase was not worth the money. It is their problem not mine. They can either satisfy the customer or lose the customer. As a business keeping the customers you have is way easier than trying to find new ones. This is business 101. Perhaps you should learn something about the topic before chiming in.
12) That is a ****ty logic. By making me feel bad about my purchase they have pretty guaranteed I do not spend additional money on ANY future packs and if things stay as they are any future products by the Cryptic/PWE products.
Thanks for playing.
[SIGPIC][/SIGPIC]
Campaign: The Battle of Neverwinter - NWS-DOQXFA4ZD
Prologue: A not so simple plan - NW-DCJG75B9D
or they could stick to their current methods and just demand you give them more money, which is what they will do.
Guess that demand isn't going to be met. Not by me anyway.
I wouldnt blame you.
I just have no faith whatsoever in PWE making any decision that doesnt funnel as much profit as possible into their gaping maw.
Well, were you forced to buy this pack from first place? No. Are you forced to buy the new pack? No.
The thing is, you can only blame PWE/Cryptic if the contents of pack were hidden or unknown. But since all the contents of the pack were 100% clear it is entirely your responsibility for buying it and it doesn't make sense to see it "****ty" after a new one is released.
The pack was released back in beta, so it is normal to see changes in prices now than before and it is also normal to see them releasing more packs with better itemization.
PS. In my point of view, my guardian mount suits my look more than the other zen mounts so it is entirely a matter of taste.
Im using 3 characters at the moment and having my dire wolf companion at level 1 really speeded up my lvling since the knock backs it does is really helpful during my questing.
It is like when i blame SAMSUNG for releasing the Galaxy S4 abit after releasing the Galaxy S3 because i already bought the Galaxy S3 and found out it has less features compares to the other one.
I don't know if it has minor unique differences. But, a horse is a horse, of course, of course. I don't require everything to be a special snowflake, nor is there a requirement that every mount be a special snowflake. Your point is moot.
The companion in the new pack is subject to taking damage. It will die just as quickly. Again, your point is moot.
Useful through your adventures does not imply useful through all your adventures, nor does it imply equally useful through all your adventures. Again, your point is moot.
The GF pack doesn't exist in a vacuum, so my comments might not be limited to it! No, the GF pack didn't get a race. I covered that. This point of yours couldn't elevate to moot on it's best day.
The ring was a nice starter item. I use it until I drop the first ring with better stats. You must have found an amazing grey ring, because the stats have never been better on green rings for me until a higher level than that. It could have done any number of things. It did what it was designed to do, which was provide a small starting advantage. Your point is moot.
Yes, it is, as that is what it was designed to be. Actually, they did detail that the dust and robe summoned useless junk. Fireworks are always useless junk. The ring and weapon provide a nice starting boost. The companion is actually better than the Founders pack one, which probably wasn't by design. The mount makes me move faster. It does everything the pack suggested it would. Your point is moot.
That the $15 pack came with a bag was known to you. You chose not to purchase it. If you are unable to purchase things that satisfy you when they are on offer that is a personal issue.
Yep.
I do, on my characters more suited to the peasant garb than fancier garb. I don't use it with the face mask. I was simply pointing out your claim that you must wear it with your underwear was inaccurate.
Actually, I bought both the Guardian and HotN packs. I have the right to express my opinion on the matter, so long as the owners of the board extend me that privilege. You, as a fellow poster have no right to say what I can pass judgment on and what I can not.
Then you should take more effort to be less blind in your purchases. If you didn't think the pack was worth the money, you wouldn't have purchased it. But, you did buy it, so you did think it had worth. You have just suddenly come down with buyer's remorse. That is your problem. Losing unreasonable customers is generally a price businesses of this scope are willing to pay, seeing that each individual contributes such a minute part of their overall income that it couldn't be located with an electron microscope.
Actually, it is perfectly sound logic, and is used in business as standard practice all the time.
Ditto.
Read the first sentence and stopped. Waste of time. You failed to comprehend step 1.. Do not pass go. Do not collect 200Zen
[SIGPIC][/SIGPIC]
Campaign: The Battle of Neverwinter - NWS-DOQXFA4ZD
Prologue: A not so simple plan - NW-DCJG75B9D
I thought he just said he did infact buy both? o_O
On a side note, way down the line, will you complain when they make an even better pack then this? Is that not the point of a company? to produce better and newer products to compel current and new customers to buy said products?
Presto chango. Better luck next time.
No. the point of a company is to make money at any cost and **** ethical considerations to hell unless customers actually bring you to task for it. Then conjure a cheap, hollow apology and sneak it in anyhow.
The person's present behaviour suggests yes.
[SIGPIC][/SIGPIC]
Campaign: The Battle of Neverwinter - NWS-DOQXFA4ZD
Prologue: A not so simple plan - NW-DCJG75B9D