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What is the Arc Client?
Install Arc

ulkesk Arc User

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  • Coming up on almost a week since the generic reply and my response to it with no more word from support. Additionally I unsubbed today (was always my plan to just sub for a month or two) and my number of days subscribed instantly reset back to 332 from 342 so I'm left thinking something is seriously screwed up with either…
  • I got a reply saying due to the issues in April some people got extra etc. Problem is, I wasn't subbed in April.
  • Should have been due mine around the 18th but no sign of it and no, i didn't get double back in May when i resubbed in the first place. Between this and the whole sub randomly ending after a few days things (see general dicussion for thread) i have zero confidence in Cryptic's account and billing server.
  • Just noticed on my Romulan and new KDF character that while they have the correct 300 day veteran accolade, the buff they both have is only the 200 day one. My old characters (which were all created before F2P) seem to have the correct 300 day buff. Something got seriously broken with this and its especially noticable when…
  • Something is definately still not quite right. My account went back to inactive today even though the money left paypal on the 17th. After changing subscription back to paypal it went back to active but the days subscribed has went from 340 something back to 332. Will be keeping an eye on it but if i get my zen stipend…
  • In good news, my account was fixed tonight and is now back on gold status. In not so good news, theres no sign of being compensated in any way for the missed days. Would have expected at the very least for the next bill date to be moved back a week since the account was on silver for a week due to this bug. Not a huge…
  • I have had an open ticket with support for almost a week with the exact same issue. Only response so far was an automated please respond if you still require assistance one.
  • Also getting this on every map change since the April 22 patch. So far opening the stations window and selecting one of the drop downs as if going to assign a boff seems to reset all the previously assigned boffs to the correct places and restore the ability tray.
  • The aux cannons stop working if either weapon or aux is taken offline. Easy to confirm by fighting Tholians and their weapon disable spam.