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tennun Arc User
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The likelyhood of getting any help on here from someone who can actually help is in my opinion, non existent. That is sad as this could be a really great game but it seems the people that do customer support do not care about any of us. It makes me wonder if everyone quit playing Star Trek would this company even care.
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I find this to be a bunch of B.S. because either way all you get is a automated response. Customer service in this game is completely useless. I have been waiting for over 3 weeks on a ticket about missing zen. Instead of a useful response on here, we get a response from someone that can not do anything about it. It is…
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Here is the deal. They do not have anyone competent enough to do customer service. If they did then we would have a lot of tickets solved in a timely manner.
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It had to deal with missing zen.
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Well I see customer service is as worthless as a three dollar bill. I do enjoy this game but when having to wait for over 2 weeks and still no reply to a ticket it really makes having faith in the people running customer service to be non-existent. I would hope this company would take the time to have a call in service…
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Well I see customer service is as worthless as a three dollar bill. I do enjoy this game but when having to wait for over 2 weeks and still no reply to a ticket it really makes having faith in the people running customer service to be non-existent. I would hope this company would take the time to have a call in service…