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What is the Arc Client?
Install Arc
Howdy, Stranger!
supernaut93 Arc User
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Cryptic asked me to replace my exe again, and run a Trace Route. Here is what I am getting today... C:\>tracert 208.95.184.0 Tracing route to 208.95.184.0 over a maximum of 30 hops 1 2 ms 1 ms <1 ms 192.168.1.1 2 37 ms 10 ms 11 ms 10.239.53.1 3 20 ms 19 ms 12 ms tge7-4.austtxm-er02.texas.rr.com [66.68.1.149] 4 37 ms 25 ms…
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Same here. I posted in the forums on 9/02/2012 with the issue on multiple threads, and I have yet to hear from any type of support staff. A family member who is also in the Austin area and a TW customer, was able to get some support from either Cryptic or Perfect World. He was sent an STO exe file to replace the one in his…
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I provided TWC the trouble ticket number Draco0167 gave us. TWC pushed a firmware update to my modem that might help for gaming, and they said they are working on the issue. It seems everyone is getting very high spikes from the dfw03.atlas.cogentco.com hop. Not sure if this is causing the problem though, because we…
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Are you by chance a Time Warner customer?
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Any Updates? I can't even log in now. My connection times out... I am on the phone with Time Warner now.
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I am a Time Warner customer from the Austin, Texas area, and am experiencing the same issues. These disconnects are very bothersome, and make the game unplayable. Here are sample traces for each of the IPs in my trace route: Target Name: patchserver.crypticstudios.com IP: 208.95.185.41 Date/Time: 9/11/2012 12:45:38 PM to…
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I too am a Time Warner customer out of the Austin Area in Texas. I have been having server issues for some time. Tried the Proxy fix they suggested in these forums and it worked for a time. Here is my Trace Route (using Ping Plotter). My overall is fine, so it shouldn't be causing the connection issues. Target Name:…
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Looks like I am seeing a lot of PL through Dallas / Fort Worth. Here are a couple of my recent tracert results: C:\>tracert patchserver.crypticstudios.com Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms 192.168.1.1 2 9 ms 7 ms 7 ms 10.239.53.1 3 7 ms * *…
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I am having a similar issue. Apart from the disconnecting every 5 minutes or so, are you also experiencing huge lag spikes? When I am in-game during the 5 minutes or so between disconnects, I am rubberbanding back an fourth. I have attempted to do my Asteroid Mining daily, and on my end, I see that I have a score over 800…