FOlks, iot's not just STO. It's ALL of the games that I have on the Arc loader (Star Trek Online, Champions Online, Neverwinter). My guess is they have a serious issue they are trying to work out.
As a recent purchaser of a LTS, I think it is worth every penny. Between the stipend plus, as said above, just a little bit of dilithium zen and you can buy the outfit packs.
My feeling, from an IT perspective, is that they are having this emergency maintenance every day because they have developed a memory leak on the server. Until you identify the source of the memory leak, all you can do is periodically restart the server.
Good to see Perfect World is fast at work trying to fix this issue. I came back after a year away to this. Cryptic would never have let a game-breaking bug like this sit around as long as this one has.
No, the workaround doesn't always work. I've been sitting with gimped ships since the 2-14 patch. Are we actually a part of some psychological study to see how much frustration the human condition can deal with before they /ragequit?