puller1 Arc User

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For a week now I have not been able to logon to the game from my computer. It times out and says "Unable to connect to patch server" "Check your internet connection". My computer runs everything else perfectly except for Cryptic. It will even time out on their online support page. Yet I can walk right into my sons room and…

in Can't get past launcher Comment by puller1 June 2013
Sunday I tried to login a dozen times with the same result: "Unable to authenticate". So, naturally I sent in a ticket, Ref# 130609-002086. I received the automated email but nothing since. I am running windows 8, which has its own problems, and I found out I could login to my account on my son's computer, windows 7. This…

in Reports of "Sever not Responding" & Lag [UPDATE: Results of investigation, post #170] Comment by puller1 June 2013
It is 12:55 Central time US and I am still receiving the same message. This problem is not resolved as it states above and it needs to be very soon.

in Login failed for an unknown reason [Resolved!] Comment by puller1 May 2013
Any idea as to when this Emergency Maintenance will end?

in Emergency Maintenance (March 18, 2013) Comment by puller1 March 2013