I will probably just stop buying ZEN and the monthly subs after this. I understand there may be specific situations where this is needed but the way they have handled it is TRIBBLE. They deleted my first ticket regarding this issue because they didn't read enough of it and thought it was related to a previous ticket…
I've been dealing with this issue today also after buying 3,000 ZEN in game via Steam. After I sent a ticket, this was their first response "Thank you for contacting us! Due to your recent Zen purchase from Steam, your account has been placed on a temporary probation period, and you will be unable to use the Dilithium…