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What is the Arc Client?
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oniralas Arc User
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@Handle: @verkhonna Steam No Notification: 11/2/2014 Ticket #: 141103-000961
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We know what caused it, not why they started hitting people with it before the announcement and/or happening without visual warnings. Also, not addressing people's concerns about it (customer service).
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Interesting that people don't have credit cards. I can't fathom why.
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The issue is, they triggered it without telling anyone -- and without notification. In my case, 10 of my keys DID NOT have a warning, and 10 did (and admittedly, I blitzed through not expecting anything different than the 3 seconds of purchase before that point). Yet, all 20 are bound. And, once bound, always bound - as…
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+1 for experiencing this issue after purchasing zen/LTS with credit card. Customer support is not answering tickets on the issue.
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Except he isn't the only one having the issue. And, the "response" as you put it, is as follows: "Hello , Thank you for contacting us! Greetings fellow Captain, I'm sorry to hear what happened. I have checked and this is due to your recent Zen purchase from Steam, your account has been placed on a temporary probation…
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They're just using a generic template. I got hit with the same problem, no steam involved.
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LTS on Nov 1, strait credit card purchase. Prior to that, 60$ in zen over the last 40ish days. Keys bound to account on purchase Nov 2nd. Same canned response from customer service as has bene posted here. No response to my request for more info in the last 24hrs.
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I have spent over 250$ in the last month with Cryptic - 200$ of which was done Nov 1st for the LTS. I fully support IP's I enjoy...but this is ridiculous. I bought 2 stacks of keys and they became account bound. This was *days* ago. I didn't even get the visual notification on one of the purchases, 2nd one I clicked too…