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moonwater2 Arc User
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same here also Arc
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I am using alienware pro gaming keyboard. I have specified zone colors making a rainbow from left to right. I have never enabled third party interact with my keyboard. Suddenly today the keyboard is taking on the Star Trek character palettes, wiping out my personal preference. Where in game can we disable this? I'm having…
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Yesterday it was weird rubberbanding in game for me, nothing in background running that would cause that kind of problem. My fleetmates said game was fine for them. Today can't even get into game. If I get to a character selection screen and attempt a login it says server timed out try again later. And that's IF I can get…
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I finally managed to get into arc support and submit an email about not being able to purchase zen. I have never had a problem before. My last succesful purchase was about a month ago. Currently I am getting "there was a problem with your card" in red letters. The banks from both cards I use say the problem is on arc side.…
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I'm adding to this post because I too am unable to get support page up from Arc. (see post "I can not PAY!"). Many players are experiencing problems charging Zen when they have never had a problem before. With no way to contact support our only outlet is here in the forums it seems. Hopefully someone will notice?!
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I am also having a problem with arc and purchasing zen. A month ago I successfully purchased zen thru the arc overlay. Yesterday and today I'm getting "there was a problem with your card" in red letters. I checked with the banks on multiple cards. The bank says they are getting incorrect security code. But my cards are…
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here is my trace. But its not only getting in that's a problem its staying in and also playing the game. my ip service as you can see is ATT using an adsl2 service that I have tested and running at 12mgb a second. The problem is definitely on cryptics end. I live in Northern California btw, not half way around the world.…
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Constant disconnects, constant rubberbanding, constant no response from server. The GAME IS UNPLAYABLE. This needs to be pushed up to the highest priority. As a fleet officer in a large active fleet it is particularly distressing. I can't do my job! Do yours Cryptic please!
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With all the disconnects, lag spikes, login failures and forum posts, finally the login screen acknowledges they are having technical difficulties... with the "website". But unbelievably it also states normal game play is not affected! What?! None of this can be considered normal. My entire fleet was complaining that stf's…
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Clearly after two dozen server boots, mostly while just sitting in zone since lag has made it nearly impossible to actually play, it's time for the DEV's to acknowledge something has to be done. It's been like this for days. Servers need to be upgraded!!! Two minutes of waiting for server to respond to even the simplest ui…
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Second time today. Got into game attempted to upgrade an item in inventory. Waiting for server comes up in red ticking off seconds, minutes later I exit the game since unable to play. Then trying to load the launcher... it's black, says loading please wait. Everything else with my system works fine. It's only this game,…
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launcher came up server shows down. Tried to load for the heck of it and got into the game only to find I was completely alone, for about 30 seconds. Chat Only shows LOCAL, can't pm anyone or fleet chat etc. Something is seriously wrong, oh well. You think they could afford some new hamsters after all the money I spent on…
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Well it's been over two hours since many of us were booted from the server, many of us entering stf matches. Still can't get the launcher to connect yet all other internet connecting seems to be no problem. Found a thread at Champions Online community guy saying they are aware there's a problem but no eta on fix. It…
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Same here. Was about to enter a Crystalline Entity Advanced match when red server message, server not responding. Game exe crashed. Relaunched only to get failure to connect after 5 tries. I rebooted my network and my computer to make sure it was not a problem on my side. Same result, no connection:confused:
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Thanks for the quick answers. I didn't want to assume this pack would be handled like previous packs. If it is then available for all existing and future Romulan characters I have no problem dropping the Zen for the 3 pack now. Thanks guys.
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Same here, after patch and server live login timed out before character select screen. Tried again got to character screen and then "failed for unknown reason" came up. Tried again and timed out again. Guess they need more maint :rolleyes:
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Ok I tried the link again and this time it went to a new page which refreshed while I was watching (by itself) twice. I took this as a good sign and went back into the game. I'm not sure how to explain it but the Legacy Pack HAS APPEARED under the bundles tab. Thank you Brandon or who ever finally did what needed to be…
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The "complete" link you provided only sends me to the preorder purchase screen for the starter pack and the legacy pack. In other words... back to where I originally purchased the pack. My options there are to "see the items" that come with either of the two packs or to"purchase" them. There is no "click here" to "complete…
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I checked the link you provided Brandon and it says my transaction completed. I have not received any email saying I need to click a link to complete. I did recieve an email from paypal that stated my transaction number. The only link on it was to Perfect World Entertainment Customer Service which is where I went to…
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Thanks Brandon but that is part of my issue. I got a receipt from paypal with a transaction number which I forwarded by email to Perfect World Customer Service. I never received an email from Perfect World with any kind of link to complete a transaction. Under my account info, purchase history it shows I purchased the…
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Yes I have read in another forum posting there are alot of people, myself included, who purchased the legacy pack, created a romulan, went to c-store, bundles and..... no Legacy there. I have my paypal receipt and forwarded the receipt info by email to Perfect World customer service. They are not answering the phones…
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I purchased the legacy pack thru paypal more than 5 hours ago. I got a receipt from paypal 5 hours ago. There is no link in the email except to Perfect World customer service. I created a romulan and in game entered the c-store and the bundles tab. There is no romulan bundle to claim, nothing about romulans in the bundles…
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Ok so I said I was done trying to complete the crashing patch but I was going to bed and thought "what the heck give it one more shot while sleeping". It completed! Patch on demand was disabled. No cryptic error crash. I'm thinking "great"! Let's see what happens when I log OUT of game... a 9GIG patch starts?!? Are ya…
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I have tried all the options mentioned. Disabled patch on demand. Constantly crashing at 46 percent (5 a tries so far). After disabling patch on demand and restarting the launcher I got past 50 percent and then CRYPTIC ERROR CRASH. Unbelievable. They better figure this TRIBBLE out. Im not wasting any more time on trying to…