Ok, I just had the same issue: my email no longer existed and you know the rest... oblivion. However I do have a solution for you it worked for me. First go to "My Account" check to see what email your linked to. Once you got that, copy your email address and go to whichever site you created your email. Then you create a…
Though I understand the need for such actions from the development team: locate, address and, correct such issues, it is the lack of information before hand; not knowing when those actions' take place, may or may not upset some of the subscribers of the Star Trek Online community.