Don't think it's the tactic - I've been reading the thread a bit and it seems to me that the money spenders are also exepriencing troubles with login... Nevertheless it is extremly frustrating - I've been downloading the patch for the last week, more or less successfully (I'm on a 0,5 Mbit connection only, mind you), and…
I worked for me - hopefully - the downloaded launcher is currently patching the game. I find it sad, that this solution is apparently outside of tech support's field of expertise, and I wasted few day till I realised support isn't going to help me.