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livinitupinphx Arc User
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The second ticket, which was created as a result of an e-mail I sent to customerservice@perfectworld.com, has resolved my issue. Thank you, though, for replying to my posts.
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I appreciate your response, Brandon, but I linked my Cryptic account to my PWE account shortly after PWE enabled it. I've only recently joined the forum, since I haven't had any issues until now. My first ticket created on May 30, 2013, received a cookie-cutter reply, as if no one actually read what I wrote in extreme…
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Knowing that I am an original, Day 1 Lifetime Subscriber, how do you explain my current Inactive status with 0 days subscribed? Cryptic (now PWE) took my $240 over 3 years ago, so this issue goes beyond a bank not completing a transaction. This issue is far from resolved, and the cookie-cutter reply to my first CS ticket…
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I'm an original Lifetime subscriber who purchased the game on Day 1 (back in January 2010 for $239.99 USD ), and my account now shows as Inactive. I created incident report 130530-002772 and finally received a reply after 11 days. Unfortunately, it was a useless cookie-cutter reply. Did they even read what I wrote? Even…