Feedback: Please provide a mechanism for Mac players to gain access to these benefits. Either port Arc to Mac (unlikely), or treat anyone using the Mac client as if they were running Arc.
I experience the same thing. I suspect it's partially related to duty officers, especially if you talk to your department heads. Aside from that, I've got nothing.
I've had a peculiar problem with a late 2012 imac, where the game performance tends to degrade over time. It starts off playing great, even with relatively high settings, but within an hour or two, framerates have dropped dramatically. Any recommendations?