test content
What is the Arc Client?
Install Arc

hithereyou Arc User

Reactions

Comments

  • Hi Cajun51, I saw a crash report from you, and since you included your username I was able to find this forum post. The startup crash is partially due (somewhat ironically) to code I recently added to report more information on the Direct3D status during startup, to track down various Direct3D device initialization…
  • The num virtual CPUs is the number of hyperthreads (1 means only one thread active per core) multiplied by number of processors, so it should be greater than or equal to the number of real CPUs. I tested Tribble out on the XP Pro machine. The Video options UI shows multi-core as available and enabled. So whatever's going…
  • I checked on one of our XP Pro machines on tip code, and the core counts look fine, that is it's showing dual core with no hyperthreading: PrefEntry SystemSpecs.numRealCPUs 2 PrefEntry SystemSpecs.numVirtualCPUs 2 It would help to know whether or not your GamePrefs is showing that the core and hyperthread detection is…
  • Afternoon everyone, It is strange that multi-core rendering is disabled. Would you please post (or send via PM) your complete GamePrefs file? I specifically want to see the values of these entries: PrefEntry SystemSpecs.numRealCPUs 4 PrefEntry SystemSpecs.numVirtualCPUs 8 The option will be disabled if your OS reports…
  • We're working on adding some diagnostic info to the startup code to track this down. If anyone else is experiencing this problem, let me know. Dave
  • We're working on adding some diagnostic info to the startup code to track this down. If anyone else is experiencing this problem, let me know. Dave
  • We're looking into this. I think we may have missed merging a bug fix. I'm not sure when STO production will make another build, if that turns out to be the problem. Dave
  • I suspect we have a fix for this problem, and I've asked a graphics team member to add the fix to our STO release. I'm not sure how long it will take to get released. I'll see if Branflakes can post some workaround suggestions here, if it's the same problem as we were seeing on our development tip code.
  • When you say blue screen, do you mean the OS crashed? Or just that the client is showing a blue screen, and you have to manually close it? Dave
  • Please see this thread and continue discussion here: http://sto-forum.perfectworld.com/showthread.php?t=452341&page=6 Some customers have now reported this has fixed the issue. I'm not sure if this was released on LIVE or is just on Tribble. Dave
  • Please see this thread and continue discussion here: http://sto-forum.perfectworld.com/showthread.php?p=7426071&posted=1#post7426071 We've tried internally reproducing the problem on two different pieces of Intel hardware (HD3000 & 4000, IIRC), on two drivers, with no luck. I've made some speculative changes to disable new…
  • Hi All, Here's an update. We've tried internally reproducing the problem on two different pieces of Intel hardware (HD3000 & 4000, IIRC), on two drivers, with no luck. I've made some speculative changes to disable new GPU profiling code that might be causing problems with the new drivers. We've asked Intel for help, but…
  • Please see this thread and continue discussion here: http://sto-forum.perfectworld.com/showthread.php?p=7426071&posted=1#post7426071 We've tried internally reproducing the problem on two different pieces of Intel hardware (HD3000 & 4000, IIRC), on two drivers, with no luck. I've made some speculative changes to disable new…
  • Hi All, For those of you still seeing the Display driver has stopped responding error (or anyone who can answer this question), what does the Star Trek client do after this message? Does it turn black and stop responding? Does any Cryptic error message appear? Dave