The fact he uses this for his online banking worries me, He is purposely routing it to a VPN which might not be HTTPS secure or even encrypted, the VPN owners/server can even store all your data without knowing, WTF is this user on?
I only got this problem this morning/before the update, issue was not there yesterday, I wont bother posting a trace route, it shows the same as everyone else. Clearly not a problem user side.