As I originally stated, I paid for these ships so that I could access them with all my characters or any created in the future. I did not earn them in game for just one character and I did submit two tickets to a GM and was told that because they had no record of the transaction, that I was out of luck. I have multiple VA…
Yes, I know. When I went there was when I realized they wanted me to repurchase the Long Range Science Vessal Retrofit and the Tactical Escort Retrofit.
thecosmic1 said If you bought a T3 Excelsior or Nebula then yes, you bought them with ECs. That was the only way you could buy them when they were introduced into the game - and they were EC purchases per character, not per account. My Reply I didn't. I bought the Long Range Science Vessal Retrofit (Voyager) and the…
I am missing two of my ships and support said I must have bought them with energy credits, because they had no record of it. I'm pretty sure you could never buy ships with energy credits, that you needed fleet marks or one of the other currencies. I opened a new ticket as they didn't let me reply. This is very frustrating.