I was able to logon consistently for a few days after they told me a fix was completed. Same background here: system, drivers all up to date. DXdiag and tracerout and crash logs uploaded. However, the last 2 days the game launcher is crashing yet again. The force verify in the Options may or may not help.
Same here... tried the STO launcher and got the "time out message, check network connection and try again". This also happens with the ARC launcher with the same time out message.
I have the same issue with the Diplomatic Envoy episode on my Jem'hadar toon. Can pick up the ambassador but no pop-up window to allow me to enter the P'jem system (second day of it not working for me).