Looks like the issue is for people hitting Cryptic via Telia/Internap rather than Cogent. https://www.reddit.com/r/sto/comments/96hgov/unable_to_log_in_from_eu_also_hearing_reports/
Wild speculation, but it's possible that the fix for this requires a task to run for each user to check and fix the issue. Batch runs like that do take a fair amount of time for tables with a large number of rows. Either way, I wouldn't worry too much until we all log back in and find out if it's working or not.