So I got a response to my counter argument saying that I received the Mac Pack as a Mac user when the outage happened for us but am now not considered a Mac user. I'm not an exception, this doesn't make sense. I've never used Bootcamp, or Wine, or anything like that...
Yeah, I got this when inquiring about the refund too: I only play on a Mac and never used alternate ways to login and I still didn't get the refund. So they're not giving to people who didn't use Wine or anything too. I even told them that they gave me the Mac Pack when the system was down but are not honouring this? I'm…
Where exactly is your Arc Account Balance? Since the C-Store is offline, where would I find this Zen balance since I'm waiting for the refunds. This'll determine if I'm going to even attempt to keep playing (by doing bootcamp) or just giving up on this if they don't keep their word.
Same here. I have almost $400 in Zen purchased since October (well, started in November for the purchases anyway), so I'm waiting to see if I get the whole amount or are they going to make it just one of the purchases.