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What is the Arc Client?
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azegor Arc User

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  • I can give you a great example of legal extortion: "Pay us more money or we won't give you access to the product you already paid for." Though not strictly illegal, I would actually like to see this sort of practice challenged in court. The F2P industry needs some real regulations to protect customers from their more…
  • It is not. Though it doesn't have to be illegal to be unethical. I do understand these business practices and, yes, I do feel victimized. I understand why Cryptic and PWE do what they do, but I feel it does more harm than good. I believe long-term stability, growth and customer experience are being sacrificed for…
  • If you can afford to do that sort of thing without much trouble, more power to you. A lot of us just can't justify that expenditure. Honestly, I'd probably pay for it, too, if I could afford it. I'd still rage about it, though. And where could I find that post? If you could link me to it, I'd appreciate it, as I'm far too…
  • The problem lies in that the wait is artificially created, whether through lack of foresight and incompetence or, in the more likely case, to boost gold sales. The customer is being made to invest a quantity of time that they should not be forced to invest alongside the money they already paid. When a person pays for…
  • They can force you to wait in their queues if you want access to what you paid for. That's what I said. You're misrepresenting my statement so that you can formulate an argument against it. It's called a straw man.
  • You should read the entire sentence. I had no idea that basic reading comprehension was so lacking in our society. What a company says and what a company does is two completely different things. And saying something along the lines of, "Well, at least they're not *place company here*," doesn't make the company in question…
  • Because a product should be available on the demand of the customer and not the providing company's leisure. To force a user that has already paid into that product to pay even more money to gain access to the product the user has already paid for is a horrible business practice and should be criticized and not defended.
  • I refuse to pay money to compensate for a company's negligence and lack of foresight when it comes to product availability. Cryptic isn't new to this industry. They knew this would be a problem and, instead of fixing it, decided to monetize it.