I have also been TRIBBLE by the looks of it 3 days ago. This seems to be a problem at the minute as numerous people are saying the same thing. I had 15 characters of which 13 got deleted, 27000 zen stolen and about 1500 mining claims that must have been deleted with the characters amongst many other things.
I logged in yesterday to find 13 out of my 15 toons gone as well as 27000 zen. I have also noticed on the two remaining toons I have that some doffs have gone. Its all very odd. I have submitted a ticket but not had a response as yet. I am getting more annoyed as time goes by as I have put a lot of time, money and effort…